The Healthcare Resort of Plano
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-09-10 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-11-16 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
3.12
state median 2.67
Weekend staffing gap
+4%
more nursing hours on weekends · state median −7%
RN hours / resident / day
0.50
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
55%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $16,438 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-10 | Fine | $8,995 |
| 2023-11-16 | Fine | $7,443 |
| 2023-11-16 | Payment Denial | payment denial |
Ownership
Ownership type: Non profit - Other. Part of the THE ENSIGN GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- THE HEALTHCARE CENTER OF EASTVIEW (BIRMINGHAM, AL) —
- Polaris Extended Care (ANCHORAGE, AK) —
- THE HEALTH CENTER AT RESEARCH PARK (HUNTSVILLE, AL) —
- POLARIS TRANSITIONAL CARE (ANCHORAGE, AK) —
- Desert Terrace Healthcare Center (PHOENIX, AZ) —
- PUEBLO SPRINGS REHABILITATION CENTER (TUCSON, AZ) —
- CASAS ADOBES POST ACUTE REHAB CENTER (TUCSON, AZ) —
- MISSION PALMS POST ACUTE (MESA, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-12-02 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-06-26 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2025-06-26 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-06-26 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-06-26 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-06-26 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2025-06-26 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-10-09 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-10 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-05-16 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-05-16 | F0698 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-05-16 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-05-16 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-05-16 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2023-11-16 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-09-05 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-09-05 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2023-02-23 | F0694 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-02-23 | F0732 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2023-02-23 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-02-23 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-02-23 | F0804 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-02-23 | F0809 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-02-23 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-02-23 | F0880 | Infection Control Deficiencies | D | not recorded |