Windsor Quail Valley Post-Acute Healthcare
State inspectors recorded 4 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-07-19 — IMMEDIATE JEOPARDY (tag F0686, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-02-29 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-02-29 — IMMEDIATE JEOPARDY (tag F0607, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2024-02-29 — IMMEDIATE JEOPARDY (tag F0610, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Respond appropriately to all alleged violations.
Staffing, from payroll records
Nursing hours / resident / day
2.47
state median 2.67
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.27
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
42%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $52,036 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-07-19 | Fine | $15,642 |
| 2024-02-29 | Fine | $36,394 |
Ownership
Ownership type: Government - Hospital district. Part of the WELLSENTIAL HEALTH chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Laredo West Nursing and Rehabilitation Center (Laredo, TX) —
- Windsor Nursing and Rehabilitation Center of Morga (Corpus Christi, TX) —
- Heritage Park Rehabilitation and Skilled Nursing C (Austin, TX) —
- Windsor Nursing and Rehabilitation Center of Mcall (Mcallen, TX) —
- Longview Hill Nursing and Rehabilitation Center (Longview, TX) —
- Monument Rehabilitation and Nursing Center (La Grange, TX) —
- SPINDLETOP HILL NURSING & REHAB CENTER (BEAUMONT, TX) —
- Town and Country Nursing and Rehabilitation Center (Boerne, TX) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-12-03 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-03-06 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-03-06 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-08-22 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-07-19 | F0686 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-04-29 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-29 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-02-29 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-02-29 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-02-29 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-01-12 | F0625 | Resident Rights Deficiencies | D | not recorded |
| 2022-10-18 | F0658 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2022-10-18 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-10-18 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-10-18 | F0880 | Infection Control Deficiencies | D | not recorded |