The Heights of North Houston
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2026-03-31 — IMMEDIATE JEOPARDY (tag F0697, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
2024-03-01 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2022-12-30 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Staffing, from payroll records
Nursing hours / resident / day
2.60
state median 2.67
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.17
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
6
with residents present
Nursing staff turnover
48%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $31,541 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-31 | Fine | $23,520 |
| 2024-03-01 | Fine | $8,021 |
Ownership
Ownership type: For profit - Corporation. Part of the TOUCHSTONE COMMUNITIES chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Rosewood Heights (Killeen, TX) —
- La Frontera Nursing & Rehabilitation (Laredo, TX) —
- West Oaks Nursing & Rehab Center (Houston, TX) —
- HILL COUNTRY HEIGHTS (COPPERAS COVE, TX) —
- DEL RIO NURSING AND REHABILITATION CENTER (DEL RIO, TX) —
- THE HEIGHTS AT MEDICAL CENTER (SAN ANTONIO, TX) —
- Harker Heights Nursing & Rehabilitation (Harker Heights, TX) —
- Country Care Manor (La Vernia, TX) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-19 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2026-03-31 | F0697 | Quality of Life and Care Deficiencies | J | not recorded |
| 2026-03-31 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2026-03-31 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-06-27 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2025-05-08 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2025-05-08 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-05-08 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-05-08 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2025-05-08 | F0925 | Environmental Deficiencies | E | not recorded |
| 2024-03-01 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-03-01 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-03-01 | F0690 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-03-01 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-03-01 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-03-01 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2022-12-30 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2022-12-30 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-12-30 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2022-12-30 | F0690 | Quality of Life and Care Deficiencies | E | not recorded |
| 2022-12-30 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-12-30 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-12-30 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-12-30 | F0814 | Nutrition and Dietary Deficiencies | C | not recorded |
| 2022-12-30 | F0880 | Infection Control Deficiencies | E | not recorded |