Accel at Willow Bend

2620 Communications Parkway, Plano, TX 75093 · CCN 676349 · 110 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-01-09 — ACTUAL HARM (tag F0677, severity H)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-01-09 — ACTUAL HARM (tag F0600, severity H)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-01-09 — ACTUAL HARM (tag F0607, severity H)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2023-05-20 — IMMEDIATE JEOPARDY (tag F0692, severity K)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

2023-05-20 — IMMEDIATE JEOPARDY (tag F0693, severity K)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Staffing, from payroll records

Nursing hours / resident / day

3.09

state median 2.67

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.19

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

74%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the STONEGATE SENIOR LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

Ranchwood Nursing Center (Yukon, OK) — CMS overall1 of 5
Noble Health Care Center (Noble, OK) — CMS overall2 of 5
MEADOWLAKE ESTATES (OKLAHOMA CITY, OK) — CMS overall1 of 5
Tulsa Nursing Center (Tulsa, OK) — CMS overall4 of 5
HIGHLAND PARK HEALTH CARE (OKMULGEE, OK) — CMS overall3 of 5
Garland Road Nursing & Rehab Center (Enid, OK) — CMS overall1 of 5
TUSCANY VILLAGE NURSING CENTER (OKLAHOMA CITY, OK) — CMS overall1 of 5
MONTEVISTA REHABILITATION AND SKILLED CARE (LAWTON, OK) — CMS overall3 of 5

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 44 · Immediate jeopardy: 2

Survey date	Tag	Category	Severity	Corrected
2026-05-28	F0558	Resident Rights Deficiencies	D	not recorded
2026-05-28	F0677	Quality of Life and Care Deficiencies	D	not recorded
2026-05-18	F0689	Quality of Life and Care Deficiencies	E	not recorded
2026-05-18	F0692	Quality of Life and Care Deficiencies	D	not recorded
2026-05-18	F0755	Pharmacy Service Deficiencies	E	not recorded
2026-02-03	F0880	Infection Control Deficiencies	E	not recorded
2026-01-07	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-01-07	F0921	Environmental Deficiencies	E	not recorded
2025-08-21	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-08-21	F0655	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-08-21	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-21	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-08-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-08-21	F0688	Quality of Life and Care Deficiencies	D	not recorded
2025-08-21	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-08-21	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-08-21	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-08-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-08-21	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-08-21	F0761	Pharmacy Service Deficiencies	E	not recorded
2025-08-21	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-08-21	F0880	Infection Control Deficiencies	D	not recorded
2025-08-21	F0919	Environmental Deficiencies	D	not recorded
2025-03-13	F0880	Infection Control Deficiencies	F	not recorded
2024-07-24	F0558	Resident Rights Deficiencies	E	not recorded
2024-07-24	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-07-24	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-07-24	F0690	Quality of Life and Care Deficiencies	E	not recorded
2024-07-24	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-07-24	F0755	Pharmacy Service Deficiencies	E	not recorded
2024-07-24	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-07-24	F0880	Infection Control Deficiencies	E	not recorded
2024-01-09	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	H	not recorded
2024-01-09	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	H	not recorded
2024-01-09	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2024-01-09	F0677	Quality of Life and Care Deficiencies	H	not recorded
2024-01-09	F0880	Infection Control Deficiencies	E	not recorded
2023-12-28	F0620	Resident Rights Deficiencies	D	not recorded
2023-12-05	F0583	Resident Rights Deficiencies	D	not recorded
2023-12-05	F0584	Resident Rights Deficiencies	E	not recorded
2023-05-20	F0553	Resident Rights Deficiencies	D	not recorded
2023-05-20	F0580	Resident Rights Deficiencies	E	not recorded
2023-05-20	F0635	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-05-20	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-05-20	F0677	Quality of Life and Care Deficiencies	E	not recorded
2023-05-20	F0692	Quality of Life and Care Deficiencies	K	not recorded
2023-05-20	F0693	Quality of Life and Care Deficiencies	K	not recorded
2023-05-20	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-05-20	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Accel at Willow Bend, Plano” at medicare.gov/care-compare.