THE PLAZA AT LUBBOCK

4910 EMORY, LUBBOCK, TX 79416 · CCN 676105 · 132 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2025-01-24 IMMEDIATE JEOPARDY (tag F0678, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2024-10-17 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-09-05 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-09-05 IMMEDIATE JEOPARDY (tag F0550, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Staffing, from payroll records

Nursing hours / resident / day

2.52

state median 2.67

Weekend staffing gap

−10%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.24

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

61%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

4 enforcement action(s), totaling $38,594 in fines.

DateTypeAmount
2025-01-24Fine$16,149
2025-01-24Payment Denialpayment denial
2024-10-11Fine$8,824
2024-09-05Fine$13,621

Ownership

Ownership type: For profit - Corporation. Part of the STONEGATE SENIOR LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 36 · Immediate jeopardy: 3

Survey dateTagCategorySeverityCorrected
2026-01-08F0584Resident Rights DeficienciesEnot recorded
2026-01-08F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2026-01-08F0804Nutrition and Dietary DeficienciesEnot recorded
2026-01-08F0805Nutrition and Dietary DeficienciesDnot recorded
2026-01-08F0812Nutrition and Dietary DeficienciesEnot recorded
2026-01-08F0880Infection Control DeficienciesEnot recorded
2025-01-24F0678Quality of Life and Care DeficienciesJnot recorded
2024-12-04F0580Resident Rights DeficienciesDnot recorded
2024-12-04F0760Pharmacy Service DeficienciesDnot recorded
2024-10-17F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2024-10-17F0602Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-10-11F0583Resident Rights DeficienciesDnot recorded
2024-10-11F0585Resident Rights DeficienciesEnot recorded
2024-10-11F0679Quality of Life and Care DeficienciesEnot recorded
2024-10-11F0686Quality of Life and Care DeficienciesDnot recorded
2024-10-11F0761Pharmacy Service DeficienciesEnot recorded
2024-10-11F0812Nutrition and Dietary DeficienciesEnot recorded
2024-10-11F0880Infection Control DeficienciesEnot recorded
2024-09-05F0550Resident Rights DeficienciesJnot recorded
2024-09-05F0580Resident Rights DeficienciesDnot recorded
2024-09-05F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-09-05F0690Quality of Life and Care DeficienciesDnot recorded
2024-09-05F0771Administration DeficienciesDnot recorded
2024-09-05F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-04-24F0580Resident Rights DeficienciesDnot recorded
2024-04-24F0755Pharmacy Service DeficienciesFnot recorded
2024-04-24F0842Resident Assessment and Care Planning DeficienciesFnot recorded
2023-11-10F0580Resident Rights DeficienciesDnot recorded
2023-09-29F0880Infection Control DeficienciesEnot recorded
2023-08-24F0550Resident Rights DeficienciesDnot recorded
2023-08-24F0552Resident Rights DeficienciesEnot recorded
2023-08-24F0584Resident Rights DeficienciesEnot recorded
2023-08-24F0690Quality of Life and Care DeficienciesDnot recorded
2023-08-24F0758Pharmacy Service DeficienciesEnot recorded
2023-08-24F0803Nutrition and Dietary DeficienciesEnot recorded
2023-08-24F0804Nutrition and Dietary DeficienciesFnot recorded
2023-08-24F0812Nutrition and Dietary DeficienciesFnot recorded
2023-08-24F0814Nutrition and Dietary DeficienciesDnot recorded
2023-08-24F0908Environmental DeficienciesDnot recorded
2023-08-24F0921Environmental DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “THE PLAZA AT LUBBOCK, LUBBOCK” at medicare.gov/care-compare.