NEW HOPE MANOR
State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-10-14 — IMMEDIATE JEOPARDY (tag F0580, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2024-10-14 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-01-25 — IMMEDIATE JEOPARDY (tag F0697, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
Staffing, from payroll records
Nursing hours / resident / day
2.07
state median 2.67
Weekend staffing gap
−14%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.30
registered nurses only
Contract (agency) staff
2%
share of all nursing hours
Nursing staff turnover
41%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $21,648 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-14 | Fine | $8,021 |
| 2024-01-25 | Fine | $13,627 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the CARING HEALTHCARE GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- The Palms Nursing & Rehabilitation (Corpus Christi, TX) —
- MARSHALL MANOR NURSING & REHABILITATION CENTER (MARSHALL, TX) —
- OAK BROOK HEALTH CARE CENTER (WHITEHOUSE, TX) —
- Marshall Manor West (Marshall, TX) —
- BLUEBONNET REHAB AT ENNIS (ENNIS, TX) —
- GOLDEN VILLA (ATLANTA, TX) —
- Highland Park Care Center (Houston, TX) —
- ROSE HAVEN RETREAT (ATLANTA, TX) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-18 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-18 | F0803 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-03-18 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2025-12-10 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-08-13 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-01-29 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-01-29 | F0693 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-01-29 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-01-29 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-01-29 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2025-01-29 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-01-29 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-10-14 | F0580 | Resident Rights Deficiencies | J | not recorded |
| 2024-10-14 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-01-25 | F0697 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-01-25 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2023-12-14 | F0638 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-12-14 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-12-14 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-12-14 | F0693 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-12-14 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |