THE HEIGHTS AT MEDICAL CENTER
State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-05-28 — IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-05-28 — IMMEDIATE JEOPARDY (tag F0580, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2024-05-28 — IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
2.43
state median 2.67
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.12
registered nurses only
Contract (agency) staff
2%
share of all nursing hours
Days with zero RN hours reported
10
with residents present
Nursing staff turnover
56%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $22,052 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-28 | Fine | $8,171 |
| 2024-05-28 | Fine | $13,881 |
| 2024-05-28 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the TOUCHSTONE COMMUNITIES chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Rosewood Heights (Killeen, TX) —
- La Frontera Nursing & Rehabilitation (Laredo, TX) —
- West Oaks Nursing & Rehab Center (Houston, TX) —
- HILL COUNTRY HEIGHTS (COPPERAS COVE, TX) —
- DEL RIO NURSING AND REHABILITATION CENTER (DEL RIO, TX) —
- Harker Heights Nursing & Rehabilitation (Harker Heights, TX) —
- Country Care Manor (La Vernia, TX) —
- STONE OAK CARE CENTER (SAN ANTONIO, TX) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-08-15 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-08-15 | F0640 | Resident Assessment and Care Planning Deficiencies | B | not recorded |
| 2025-08-15 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-08-15 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-08-15 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-08-15 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2025-08-15 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-08-04 | F0627 | Resident Rights Deficiencies | D | not recorded |
| 2025-08-04 | F0726 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-07-18 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-07-18 | F0558 | Resident Rights Deficiencies | E | not recorded |
| 2024-07-18 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-07-18 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-07-18 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-07-18 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-18 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-18 | F0693 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-18 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-18 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-18 | F0801 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-07-18 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-07-18 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-06-23 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-23 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-23 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-05-28 | F0563 | Resident Rights Deficiencies | D | not recorded |
| 2024-05-28 | F0580 | Resident Rights Deficiencies | J | not recorded |
| 2024-05-28 | F0684 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-05-28 | F0689 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-04-19 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-04-19 | F0849 | Administration Deficiencies | D | not recorded |
| 2024-03-27 | F0573 | Resident Rights Deficiencies | D | not recorded |
| 2024-03-27 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-10-12 | F0693 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-12 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-05-05 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2023-05-05 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2023-05-05 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-05-05 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-05-05 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-05-05 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-05-05 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2023-05-05 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-05-05 | F0880 | Infection Control Deficiencies | D | not recorded |