Franklin Heights Nursing & Rehabilitation

223 S Resler, El Paso, TX 79912 · CCN 675479 · 132 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 5 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-02-17 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-02-17 IMMEDIATE JEOPARDY (tag F0609, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2024-02-17 IMMEDIATE JEOPARDY (tag F0607, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2024-02-17 IMMEDIATE JEOPARDY (tag F0610, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Respond appropriately to all alleged violations.
2024-01-22 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.29

state median 2.67

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.18

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

3

with residents present

Nursing staff turnover

96%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $191,503 in fines.

DateTypeAmount
2024-01-22Fine$24,441
2024-01-22Fine$167,062
2024-01-22Payment Denialpayment denial

Ownership

Ownership type: For profit - Partnership. Part of the CREATIVE SOLUTIONS IN HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 1 · Potential for more than minimal harm: 71 · Immediate jeopardy: 5

Survey dateTagCategorySeverityCorrected
2026-03-27F0558Resident Rights DeficienciesDnot recorded
2026-03-27F0695Quality of Life and Care DeficienciesDnot recorded
2026-01-09F0558Resident Rights DeficienciesEnot recorded
2026-01-09F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2026-01-09F0850Administration DeficienciesEnot recorded
2025-11-26F0604Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-11-25F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-11-25F0755Pharmacy Service DeficienciesDnot recorded
2025-11-25F0760Pharmacy Service DeficienciesDnot recorded
2025-07-24F0559Resident Rights DeficienciesEnot recorded
2025-07-24F0574Resident Rights DeficienciesEnot recorded
2025-07-24F0677Quality of Life and Care DeficienciesEnot recorded
2025-07-24F0755Pharmacy Service DeficienciesBnot recorded
2025-07-24F0812Nutrition and Dietary DeficienciesEnot recorded
2025-07-24F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2025-07-24F0925Environmental DeficienciesEnot recorded
2024-08-08F0550Resident Rights DeficienciesDnot recorded
2024-08-08F0558Resident Rights DeficienciesDnot recorded
2024-08-08F0690Quality of Life and Care DeficienciesDnot recorded
2024-08-08F0695Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0550Resident Rights DeficienciesEnot recorded
2024-05-31F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-05-31F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-05-31F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-05-31F0636Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-31F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-31F0677Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0686Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0690Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0694Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0695Quality of Life and Care DeficienciesEnot recorded
2024-05-31F0697Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0732Nursing and Physician Services DeficienciesEnot recorded
2024-05-31F0755Pharmacy Service DeficienciesEnot recorded
2024-05-31F0761Pharmacy Service DeficienciesEnot recorded
2024-05-31F0812Nutrition and Dietary DeficienciesFnot recorded
2024-05-31F0835Administration DeficienciesDnot recorded
2024-05-31F0880Infection Control DeficienciesEnot recorded
2024-05-31F0908Environmental DeficienciesEnot recorded
2024-05-31F0925Environmental DeficienciesDnot recorded
2024-05-16F0558Resident Rights DeficienciesDnot recorded
2024-05-16F0849Administration DeficienciesDnot recorded
2024-03-20F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-03-20F0684Quality of Life and Care DeficienciesDnot recorded
2024-02-17F0550Resident Rights DeficienciesDnot recorded
2024-02-17F0558Resident Rights DeficienciesDnot recorded
2024-02-17F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2024-02-17F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2024-02-17F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2024-02-17F0689Quality of Life and Care DeficienciesJnot recorded
2024-02-17F0690Quality of Life and Care DeficienciesDnot recorded
2024-02-17F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-22F0561Resident Rights DeficienciesDnot recorded
2024-01-22F0583Resident Rights DeficienciesDnot recorded
2024-01-22F0584Resident Rights DeficienciesEnot recorded
2024-01-22F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-01-22F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-01-22F0641Resident Assessment and Care Planning DeficienciesEnot recorded
2024-01-22F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-22F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2024-01-22F0689Quality of Life and Care DeficienciesJnot recorded
2024-01-22F0695Quality of Life and Care DeficienciesDnot recorded
2023-09-19F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-09-19F0695Quality of Life and Care DeficienciesDnot recorded
2023-09-19F0880Infection Control DeficienciesEnot recorded
2023-08-04F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2023-08-04F0849Administration DeficienciesDnot recorded
2023-03-29F0550Resident Rights DeficienciesDnot recorded
2023-03-29F0637Resident Assessment and Care Planning DeficienciesDnot recorded
2023-03-29F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2023-03-29F0677Quality of Life and Care DeficienciesEnot recorded
2023-03-29F0684Quality of Life and Care DeficienciesEnot recorded
2023-03-29F0692Quality of Life and Care DeficienciesEnot recorded
2023-03-29F0755Pharmacy Service DeficienciesEnot recorded
2023-03-29F0805Nutrition and Dietary DeficienciesEnot recorded
2023-03-29F0806Nutrition and Dietary DeficienciesEnot recorded
2023-03-29F0812Nutrition and Dietary DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Franklin Heights Nursing & Rehabilitation, El Paso” at medicare.gov/care-compare.