THE HIGHLANDS GUEST CARE CENTER

9009 FOREST LN, DALLAS, TX 75243 · CCN 675447 · 116 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 4 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2025-04-14 IMMEDIATE JEOPARDY (tag F0600, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2025-04-14 IMMEDIATE JEOPARDY (tag F0689, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-04-14 IMMEDIATE JEOPARDY (tag F0697, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
2025-04-14 IMMEDIATE JEOPARDY (tag F0777, severity K)
Administration Deficiencies · correction not recorded in CMS data
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Staffing, from payroll records

Nursing hours / resident / day

3.00

state median 2.67

Weekend staffing gap

−6%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.22

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

15

with residents present

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $47,726 in fines.

DateTypeAmount
2025-04-14Fine$47,726

Ownership

Ownership type: For profit - Limited Liability company.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Potential for more than minimal harm: 19 · Immediate jeopardy: 4

Survey dateTagCategorySeverityCorrected
2025-12-30F0550Resident Rights DeficienciesDnot recorded
2025-12-30F0732Nursing and Physician Services DeficienciesCnot recorded
2025-04-14F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesKnot recorded
2025-04-14F0689Quality of Life and Care DeficienciesKnot recorded
2025-04-14F0697Quality of Life and Care DeficienciesKnot recorded
2025-04-14F0777Administration DeficienciesKnot recorded
2025-04-14F0908Environmental DeficienciesEnot recorded
2025-02-19F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2025-02-19F0686Quality of Life and Care DeficienciesEnot recorded
2024-10-10F0558Resident Rights DeficienciesEnot recorded
2024-10-10F0583Resident Rights DeficienciesDnot recorded
2024-10-10F0695Quality of Life and Care DeficienciesDnot recorded
2024-10-10F0880Infection Control DeficienciesEnot recorded
2023-08-24F0584Resident Rights DeficienciesEnot recorded
2023-08-24F0690Quality of Life and Care DeficienciesDnot recorded
2023-08-24F0755Pharmacy Service DeficienciesDnot recorded
2023-08-24F0812Nutrition and Dietary DeficienciesEnot recorded
2023-08-24F0825Quality of Life and Care DeficienciesDnot recorded
2023-08-24F0880Infection Control DeficienciesEnot recorded
2023-08-24F0921Environmental DeficienciesDnot recorded
2023-08-11F0550Resident Rights DeficienciesEnot recorded
2023-08-11F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2023-08-11F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2023-08-11F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “THE HIGHLANDS GUEST CARE CENTER, DALLAS” at medicare.gov/care-compare.