WILLOWBEND NURSING AND REHABILITATION CENTER
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-01-17 — IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-01-17 — IMMEDIATE JEOPARDY (tag F0580, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2023-11-03 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2023-09-15 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2023-07-27 — IMMEDIATE JEOPARDY (tag F0690, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2023-07-27 — IMMEDIATE JEOPARDY (tag F0686, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
2.76
state median 2.67
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.21
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
53%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
5 enforcement action(s), totaling $94,394 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-01-17 | Fine | $16,801 |
| 2023-11-03 | Fine | $7,446 |
| 2023-09-15 | Fine | $46,168 |
| 2023-07-27 | Fine | $23,979 |
| 2023-07-27 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the THE ENSIGN GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- THE HEALTHCARE CENTER OF EASTVIEW (BIRMINGHAM, AL) —
- Polaris Extended Care (ANCHORAGE, AK) —
- THE HEALTH CENTER AT RESEARCH PARK (HUNTSVILLE, AL) —
- POLARIS TRANSITIONAL CARE (ANCHORAGE, AK) —
- Desert Terrace Healthcare Center (PHOENIX, AZ) —
- PUEBLO SPRINGS REHABILITATION CENTER (TUCSON, AZ) —
- CASAS ADOBES POST ACUTE REHAB CENTER (TUCSON, AZ) —
- MISSION PALMS POST ACUTE (MESA, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-01-22 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2026-01-22 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2026-01-22 | F0583 | Resident Rights Deficiencies | E | not recorded |
| 2026-01-22 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2026-01-22 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-22 | F0677 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-22 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-22 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-22 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-01-22 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2026-01-22 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-01-22 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2026-01-22 | F0926 | Environmental Deficiencies | D | not recorded |
| 2025-11-20 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-09-05 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-25 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-25 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2025-03-25 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-02-07 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-02-07 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-16 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-10-16 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-16 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-10-16 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-01-17 | F0580 | Resident Rights Deficiencies | J | not recorded |
| 2024-01-17 | F0684 | Quality of Life and Care Deficiencies | J | not recorded |
| 2023-11-03 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2023-11-03 | F0921 | Environmental Deficiencies | E | not recorded |
| 2023-09-15 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2023-09-15 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-09-15 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-07-27 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-07-27 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-07-27 | F0686 | Quality of Life and Care Deficiencies | J | not recorded |
| 2023-07-27 | F0690 | Quality of Life and Care Deficiencies | J | not recorded |
| 2023-07-27 | F0694 | Quality of Life and Care Deficiencies | D | not recorded |