VI AT PALO ALTO

600 SAND HILL ROAD, PALO ALTO, CA 94304 · CCN 555835 · 44 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing5 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Get the full report Watch this facility

Serious inspection findings

2024-03-22 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

5.25

state median 3.94

Weekend staffing gap

−1%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.97

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

20%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for VI AT PALO ALTO.

Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the VI LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

Vi at Grayhawk, a Vi and Plaza Companies Community (SCOTTSDALE, AZ) — CMS overall5 of 5
VI AT SILVERSTONE, A VI AND PLAZA COMPANIES COMMUN (SCOTTSDALE, AZ) — CMS overall5 of 5
VI AT HIGHLANDS RANCH SKILLED NURSING (HIGHLANDS RANCH, CO) — CMS overall5 of 5
VI AT LAKESIDE VILLAGE (LANTANA, FL) — CMS overall5 of 5
BENTLEY CARE CENTER (NAPLES, FL) — CMS overall3 of 5
VI AT AVENTURA (AVENTURA, FL) — CMS overall5 of 5
VI AT THE GLEN (GLENVIEW, IL) — CMS overall5 of 5
Broad Creek Care Center (Hilton Head Island, SC) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 18

Survey date	Tag	Category	Severity	Corrected
2026-01-26	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-01-26	F0756	Pharmacy Service Deficiencies	D	not recorded
2026-01-26	F0761	Pharmacy Service Deficiencies	D	not recorded
2026-01-26	F0802	Nutrition and Dietary Deficiencies	E	not recorded
2026-01-26	F0880	Infection Control Deficiencies	D	not recorded
2024-08-23	F0583	Resident Rights Deficiencies	D	not recorded
2024-08-23	F0700	Quality of Life and Care Deficiencies	E	not recorded
2024-08-23	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-08-23	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-08-23	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2024-08-23	F0880	Infection Control Deficiencies	D	not recorded
2024-03-22	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-02-15	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-08-15	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-17	F0688	Quality of Life and Care Deficiencies	D	not recorded
2023-03-17	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-03-17	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-03-17	F0880	Infection Control Deficiencies	D	not recorded
2023-03-17	F0881	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “VI AT PALO ALTO, PALO ALTO” at medicare.gov/care-compare.