WILLOW CREEK HEALTHCARE CENTER
State inspectors recorded 4 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2026-01-05 — ACTUAL HARM (tag F0580, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2025-09-24 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-05-07 — ACTUAL HARM (tag F0580, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2024-06-07 — ACTUAL HARM (tag F0580, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
2019-05-17 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2019-05-17 — ACTUAL HARM (tag F0692, severity H)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.
2019-05-17 — ACTUAL HARM (tag F0684, severity H)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Staffing, from payroll records
Nursing hours / resident / day
4.04
state median 3.94
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.38
registered nurses only
Contract (agency) staff
18%
share of all nursing hours
Nursing staff turnover
60%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $25,045 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-05 | Fine | $15,935 |
| 2025-09-24 | Fine | $9,110 |
| 2025-05-07 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the PACS GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- CENTENNIAL POST ACUTE (ANCHORAGE, AK) —
- APACHE JUNCTION HEALTH CENTER (APACHE JUNCTION, AZ) —
- RIDGECREST POST ACUTE (PHOENIX, AZ) —
- SANDRIDGE POST ACUTE (MESA, AZ) —
- Sun City Post Acute (SUN CITY, AZ) —
- MARYLAND GARDENS POST ACUTE (PHOENIX, AZ) —
- Palm Valley Post Acute (GOODYEAR, AZ) —
- Ahwatukee Post Acute (PHOENIX, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-05-14 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2026-05-14 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2026-01-05 | F0580 | Resident Rights Deficiencies | G | not recorded |
| 2025-09-24 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-06-02 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-05-07 | F0580 | Resident Rights Deficiencies | G | not recorded |
| 2025-04-04 | F0557 | Resident Rights Deficiencies | D | not recorded |
| 2025-04-04 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2025-04-04 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-04-04 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-04-04 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-04-04 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-04-04 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-04-04 | F0658 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2025-04-04 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-04 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2025-04-04 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2025-04-04 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-04-04 | F0814 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-04-04 | F0919 | Environmental Deficiencies | D | not recorded |
| 2024-12-26 | F0919 | Environmental Deficiencies | E | not recorded |
| 2024-10-01 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-06-21 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-06-21 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-06-07 | F0580 | Resident Rights Deficiencies | G | not recorded |
| 2024-06-07 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-05-14 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-04-29 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-03-07 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-03-07 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-03-07 | F0803 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-03-07 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-03-07 | F0814 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2023-10-06 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-08-30 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-08-09 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2023-08-09 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2023-08-09 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2019-05-17 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2019-05-17 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2019-05-17 | F0623 | Resident Rights Deficiencies | E | not recorded |
| 2019-05-17 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2019-05-17 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2019-05-17 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2019-05-17 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2019-05-17 | F0684 | Quality of Life and Care Deficiencies | H | not recorded |
| 2019-05-17 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2019-05-17 | F0692 | Quality of Life and Care Deficiencies | H | not recorded |
| 2019-05-17 | F0698 | Quality of Life and Care Deficiencies | D | not recorded |
| 2019-05-17 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2019-05-17 | F0711 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2019-05-17 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2019-05-17 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2019-05-17 | F0802 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2019-05-17 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2019-05-17 | F0808 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2019-05-17 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2019-05-17 | F0838 | Administration Deficiencies | F | not recorded |
| 2019-05-17 | F0842 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2019-05-17 | F0867 | Administration Deficiencies | F | not recorded |
| 2019-05-17 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2019-05-17 | F0908 | Environmental Deficiencies | E | not recorded |