North Pointe Care Center
State inspectors recorded 3 citation(s) in the last three years where CMS determined a resident was actually harmed.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2026-01-09 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-09-26 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-07-10 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Staffing, from payroll records
Nursing hours / resident / day
3.58
state median 3.94
Weekend staffing gap
−5%
fewer nursing hours on weekends · state median −5%
RN hours / resident / day
0.47
registered nurses only
Contract (agency) staff
2%
share of all nursing hours
Nursing staff turnover
38%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
3 enforcement action(s), totaling $24,115 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-09 | Fine | $24,115 |
| 2026-01-09 | Payment Denial | payment denial |
| 2024-06-28 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the PACS GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- CENTENNIAL POST ACUTE (ANCHORAGE, AK) —
- APACHE JUNCTION HEALTH CENTER (APACHE JUNCTION, AZ) —
- RIDGECREST POST ACUTE (PHOENIX, AZ) —
- SANDRIDGE POST ACUTE (MESA, AZ) —
- Sun City Post Acute (SUN CITY, AZ) —
- MARYLAND GARDENS POST ACUTE (PHOENIX, AZ) —
- Palm Valley Post Acute (GOODYEAR, AZ) —
- Ahwatukee Post Acute (PHOENIX, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-27 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-27 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-27 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-04 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-09 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-09 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-09 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-09 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-01-09 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-09 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-09 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2026-01-09 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-09 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-09 | F0699 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-09 | F0808 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2026-01-09 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-01-09 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2026-01-09 | F0911 | Environmental Deficiencies | B | not recorded |
| 2026-01-09 | F0912 | Environmental Deficiencies | B | not recorded |
| 2026-01-09 | F0921 | Environmental Deficiencies | D | not recorded |
| 2025-09-26 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2025-07-29 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-01-02 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-09-13 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2024-09-13 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2024-09-13 | F0578 | Resident Rights Deficiencies | E | not recorded |
| 2024-09-13 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2024-09-13 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-09-13 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-09-13 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-13 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-13 | F0685 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-13 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-09-13 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-13 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-13 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-13 | F0760 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-13 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-09-13 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-09-13 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-09-13 | F0911 | Environmental Deficiencies | B | not recorded |
| 2024-09-13 | F0912 | Environmental Deficiencies | B | not recorded |
| 2024-08-01 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-01 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-07-17 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-07-10 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2024-07-10 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-07-02 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2024-07-02 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-07-02 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-28 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-28 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-04-11 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-02-20 | F0911 | Environmental Deficiencies | B | not recorded |
| 2024-02-20 | F0912 | Environmental Deficiencies | B | not recorded |
| 2024-01-03 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-12-06 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-12-06 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-13 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-10-13 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-10-13 | F0741 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-09 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-07-09 | F0557 | Resident Rights Deficiencies | D | not recorded |
| 2021-07-09 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-07-09 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2021-07-09 | F0911 | Environmental Deficiencies | B | not recorded |
| 2021-07-09 | F0912 | Environmental Deficiencies | B | not recorded |
| 2021-07-09 | F0917 | Environmental Deficiencies | D | not recorded |