Palm Terrace Healthcare & Rehabilitation Center

24962 CALLE ARAGON, LAGUNA HILLS, CA 92637 · CCN 555257 · 99 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2026-02-09 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2026-02-09 ACTUAL HARM (tag F0726, severity G)
Nursing and Physician Services Deficiencies · correction not recorded in CMS data
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Staffing, from payroll records

Nursing hours / resident / day

4.19

state median 3.94

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.37

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

53%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $16,559 in fines.

DateTypeAmount
2026-02-09Fine$16,559

Ownership

Ownership type: For profit - Limited Liability company. Part of the THE ENSIGN GROUP chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 7 · Actual harm: 2 · Potential for more than minimal harm: 41

Survey dateTagCategorySeverityCorrected
2026-02-26F0842Resident Assessment and Care Planning DeficienciesBnot recorded
2026-02-09F0552Resident Rights DeficienciesDnot recorded
2026-02-09F0584Resident Rights DeficienciesDnot recorded
2026-02-09F0605Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2026-02-09F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2026-02-09F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2026-02-09F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2026-02-09F0684Quality of Life and Care DeficienciesGnot recorded
2026-02-09F0689Quality of Life and Care DeficienciesDnot recorded
2026-02-09F0694Quality of Life and Care DeficienciesDnot recorded
2026-02-09F0697Quality of Life and Care DeficienciesDnot recorded
2026-02-09F0726Nursing and Physician Services DeficienciesGnot recorded
2026-02-09F0755Pharmacy Service DeficienciesDnot recorded
2026-02-09F0757Pharmacy Service DeficienciesDnot recorded
2026-02-09F0759Pharmacy Service DeficienciesDnot recorded
2026-02-09F0761Pharmacy Service DeficienciesDnot recorded
2026-02-09F0803Nutrition and Dietary DeficienciesDnot recorded
2026-02-09F0804Nutrition and Dietary DeficienciesDnot recorded
2026-02-09F0812Nutrition and Dietary DeficienciesEnot recorded
2026-02-09F0814Nutrition and Dietary DeficienciesBnot recorded
2026-02-09F0849Administration DeficienciesDnot recorded
2026-02-09F0880Infection Control DeficienciesDnot recorded
2026-02-09F0908Environmental DeficienciesDnot recorded
2025-08-13F0755Pharmacy Service DeficienciesDnot recorded
2025-02-03F0655Resident Assessment and Care Planning DeficienciesBnot recorded
2025-02-03F0694Quality of Life and Care DeficienciesDnot recorded
2025-02-03F0695Quality of Life and Care DeficienciesDnot recorded
2025-02-03F0755Pharmacy Service DeficienciesBnot recorded
2025-02-03F0760Pharmacy Service DeficienciesDnot recorded
2025-02-03F0761Pharmacy Service DeficienciesBnot recorded
2025-02-03F0803Nutrition and Dietary DeficienciesDnot recorded
2025-02-03F0812Nutrition and Dietary DeficienciesDnot recorded
2025-02-03F0842Resident Assessment and Care Planning DeficienciesBnot recorded
2024-10-10F0760Pharmacy Service DeficienciesDnot recorded
2024-09-03F0755Pharmacy Service DeficienciesDnot recorded
2024-09-03F0804Nutrition and Dietary DeficienciesDnot recorded
2023-11-30F0580Resident Rights DeficienciesDnot recorded
2023-11-30F0689Quality of Life and Care DeficienciesDnot recorded
2023-09-08F0842Resident Assessment and Care Planning DeficienciesBnot recorded
2022-05-24F0578Resident Rights DeficienciesDnot recorded
2022-05-24F0679Quality of Life and Care DeficienciesDnot recorded
2022-05-24F0692Quality of Life and Care DeficienciesDnot recorded
2022-05-24F0698Quality of Life and Care DeficienciesDnot recorded
2022-05-24F0726Nursing and Physician Services DeficienciesDnot recorded
2022-05-24F0761Pharmacy Service DeficienciesDnot recorded
2022-05-24F0803Nutrition and Dietary DeficienciesDnot recorded
2022-05-24F0804Nutrition and Dietary DeficienciesDnot recorded
2022-05-24F0812Nutrition and Dietary DeficienciesFnot recorded
2022-05-24F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2022-05-24F0925Environmental DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Palm Terrace Healthcare & Rehabilitation Center, LAGUNA HILLS” at medicare.gov/care-compare.