MERCY RETIREMENT & CARE CENTER

3431 FOOTHILL BLVD., OAKLAND, CA 94601 · CCN 555189 · 59 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-09-27 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2023-06-09 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-06-09 — ACTUAL HARM (tag F0692, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide enough food/fluids to maintain a resident's health.

Staffing, from payroll records

Nursing hours / resident / day

4.57

state median 3.94

Weekend staffing gap

−13%

fewer nursing hours on weekends · state median −5%

RN hours / resident / day

0.79

registered nurses only

Contract (agency) staff

share of all nursing hours

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $16,675 in fines.

Date	Type	Amount
2024-09-27	Fine	$16,675

Ownership

Ownership type: Non profit - Corporation.

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 3 · Potential for more than minimal harm: 25

Survey date	Tag	Category	Severity	Corrected
2026-03-27	F0684	Quality of Life and Care Deficiencies	E	not recorded
2025-09-23	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-08-26	F0835	Administration Deficiencies	D	not recorded
2025-04-24	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-04-24	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-02-13	F0561	Resident Rights Deficiencies	D	not recorded
2025-02-13	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-02-13	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-02-13	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-02-13	F0759	Pharmacy Service Deficiencies	D	not recorded
2025-02-13	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-02-13	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-02-13	F0880	Infection Control Deficiencies	E	not recorded
2024-09-27	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-10-03	F0626	Resident Rights Deficiencies	E	not recorded
2023-06-09	F0584	Resident Rights Deficiencies	E	not recorded
2023-06-09	F0638	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-06-09	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-06-09	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-06-09	F0692	Quality of Life and Care Deficiencies	G	not recorded
2023-06-09	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-06-09	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-06-09	F0851	Administration Deficiencies	C	not recorded
2023-06-09	F0880	Infection Control Deficiencies	E	not recorded
2020-02-06	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-02-06	F0676	Quality of Life and Care Deficiencies	D	not recorded
2020-02-06	F0692	Quality of Life and Care Deficiencies	D	not recorded
2020-02-06	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2020-02-06	F0880	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “MERCY RETIREMENT & CARE CENTER, OAKLAND” at medicare.gov/care-compare.