HERITAGE LAKESIDE

1016 LAKESHORE DR, RICE LAKE, WI 54868 · CCN 525654 · 50 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing4 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Serious inspection findings

2026-04-08 IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-09-23 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-09-23 IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-09-23 IMMEDIATE JEOPARDY (tag F0692, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.
2024-07-23 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-06-17 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

4.14

state median 3.58

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.90

registered nurses only

Contract (agency) staff

23%

share of all nursing hours

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $115,181 in fines.

DateTypeAmount
2024-06-17Fine$115,181
2024-06-17Payment Denialpayment denial

Ownership

Ownership type: For profit - Limited Liability company.

Full citation history

By severity: No harm, potential for minimal harm: 3 · Actual harm: 3 · Potential for more than minimal harm: 59 · Immediate jeopardy: 3

Survey dateTagCategorySeverityCorrected
2026-04-08F0552Resident Rights DeficienciesDnot recorded
2026-04-08F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-04-08F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-04-08F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2026-04-08F0628Resident Rights DeficienciesDnot recorded
2026-04-08F0684Quality of Life and Care DeficienciesJnot recorded
2026-04-08F0686Quality of Life and Care DeficienciesDnot recorded
2026-04-08F0812Nutrition and Dietary DeficienciesEnot recorded
2026-04-08F0880Infection Control DeficienciesDnot recorded
2025-10-20F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-10-20F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-10-07F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-10-07F0689Quality of Life and Care DeficienciesDnot recorded
2025-07-02F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2025-07-02F0726Nursing and Physician Services DeficienciesFnot recorded
2025-04-08F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-01-15F0558Resident Rights DeficienciesDnot recorded
2025-01-15F0620Resident Rights DeficienciesCnot recorded
2025-01-15F0623Resident Rights DeficienciesCnot recorded
2025-01-15F0677Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0684Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0689Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0690Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0695Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0699Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0732Nursing and Physician Services DeficienciesCnot recorded
2025-01-15F0761Pharmacy Service DeficienciesEnot recorded
2025-01-15F0790Quality of Life and Care DeficienciesDnot recorded
2025-01-15F0812Nutrition and Dietary DeficienciesFnot recorded
2025-01-15F0880Infection Control DeficienciesDnot recorded
2024-10-22F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-09-23F0580Resident Rights DeficienciesDnot recorded
2024-09-23F0583Resident Rights DeficienciesDnot recorded
2024-09-23F0677Quality of Life and Care DeficienciesDnot recorded
2024-09-23F0684Quality of Life and Care DeficienciesJnot recorded
2024-09-23F0686Quality of Life and Care DeficienciesGnot recorded
2024-09-23F0690Quality of Life and Care DeficienciesDnot recorded
2024-09-23F0692Quality of Life and Care DeficienciesJnot recorded
2024-09-23F0755Pharmacy Service DeficienciesDnot recorded
2024-09-23F0761Pharmacy Service DeficienciesDnot recorded
2024-09-23F0812Nutrition and Dietary DeficienciesEnot recorded
2024-09-23F0880Infection Control DeficienciesEnot recorded
2024-09-23F0947Nursing and Physician Services DeficienciesFnot recorded
2024-07-23F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-07-23F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-07-23F0659Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-23F0684Quality of Life and Care DeficienciesDnot recorded
2024-07-23F0686Quality of Life and Care DeficienciesGnot recorded
2024-07-23F0689Quality of Life and Care DeficienciesDnot recorded
2024-07-23F0697Quality of Life and Care DeficienciesDnot recorded
2024-07-23F0726Nursing and Physician Services DeficienciesDnot recorded
2024-06-17F0686Quality of Life and Care DeficienciesGnot recorded
2024-05-22F0880Infection Control DeficienciesDnot recorded
2024-03-07F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-03-07F0725Nursing and Physician Services DeficienciesEnot recorded
2024-03-07F0755Pharmacy Service DeficienciesDnot recorded
2023-12-13F0604Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-12-13F0686Quality of Life and Care DeficienciesDnot recorded
2023-12-13F0689Quality of Life and Care DeficienciesDnot recorded
2023-12-13F0697Quality of Life and Care DeficienciesDnot recorded
2023-12-13F0727Nursing and Physician Services DeficienciesFnot recorded
2023-12-13F0758Pharmacy Service DeficienciesDnot recorded
2023-12-13F0851Administration DeficienciesFnot recorded
2023-12-13F0880Infection Control DeficienciesFnot recorded
2023-10-11F0689Quality of Life and Care DeficienciesDnot recorded
2023-08-16F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-08-16F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-08-16F0839Administration DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HERITAGE LAKESIDE, RICE LAKE” at medicare.gov/care-compare.