Complete Care at Germantown
No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.
Serious inspection findings
No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.
Staffing, from payroll records
Nursing hours / resident / day
3.32
state median 3.58
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.67
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
57%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
CMS records no penalties for this facility.
Ownership
Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-03-05 | F0551 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-05 | F0623 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-05 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-03-05 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-01-30 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-07-17 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-07-17 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-08 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-08 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-01-24 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2024-01-24 | F0677 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-01-24 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-11-07 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2023-11-07 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-10-25 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-10-25 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2023-10-25 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-10-25 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-11-10 | F0582 | Resident Rights Deficiencies | D | not recorded |
| 2022-11-10 | F0660 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-11-10 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-11-10 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-11-10 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-11-10 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-11-10 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-11-10 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-11-10 | F0849 | Administration Deficiencies | D | not recorded |
| 2022-11-10 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2022-11-10 | F0908 | Environmental Deficiencies | F | not recorded |