Heritage Health Services
State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-09-12 — IMMEDIATE JEOPARDY (tag F0725, severity L)
Nursing and Physician Services Deficiencies · correction not recorded in CMS data
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Staffing, from payroll records
Nursing hours / resident / day
3.31
state median 3.58
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.76
registered nurses only
Contract (agency) staff
13%
share of all nursing hours
Nursing staff turnover
58%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $16,801 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-12 | Fine | $16,801 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the NORTH SHORE HEALTHCARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Menominee Health Services (Menominee, MI) —
- Rochester Restorative Care Center (ROCHESTER, MN) —
- WHITEWATER HEALTH SERVICES (ST CHARLES, MN) —
- HOPKINS RESTORATIVE CARE CENTER (HOPKINS, MN) —
- LA CRESCENT HEALTH SERVICES (LA CRESCENT, MN) —
- MINOT HEALTH AND REHAB, LLC (MINOT, ND) —
- Wisconsin Rapids Health Services (Wisconsin Rapids, WI) —
- MONROE HEALTH SERVICES (MONROE, WI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2025-03-12 | F0551 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-12 | F0623 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-12 | F0625 | Resident Rights Deficiencies | D | not recorded |
| 2025-03-12 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-03-12 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-03-12 | F0868 | Administration Deficiencies | E | not recorded |
| 2025-03-12 | F0880 | Infection Control Deficiencies | F | not recorded |
| 2025-03-12 | F0883 | Infection Control Deficiencies | E | not recorded |
| 2024-12-05 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-09-12 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-09-12 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-09-12 | F0725 | Nursing and Physician Services Deficiencies | L | not recorded |
| 2024-09-12 | F0732 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2024-09-12 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-06 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-06 | F0551 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-06 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-06 | F0582 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-06 | F0623 | Resident Rights Deficiencies | C | not recorded |
| 2024-02-06 | F0625 | Resident Rights Deficiencies | C | not recorded |
| 2024-02-06 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-06 | F0727 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-02-06 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-06 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-06 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-02-06 | F0801 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-02-06 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-02-06 | F0851 | Administration Deficiencies | F | not recorded |
| 2023-11-08 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-01-26 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2023-01-26 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-01-26 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2023-01-26 | F0880 | Infection Control Deficiencies | D | not recorded |