Wheaton Franciscan HC - Terrace at St Francis

3200 S 20TH ST, MILWAUKEE, WI 53215 · CCN 525552 · 81 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2025-10-29 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-04-01 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-04-01 ACTUAL HARM (tag F0690, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2024-07-22 ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-07-22 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-07-22 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-01-17 ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-01-17 ACTUAL HARM (tag F0580, severity G)
Resident Rights Deficiencies · correction not recorded in CMS data
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing, from payroll records

Nursing hours / resident / day

3.19

state median 3.58

Weekend staffing gap

+0%

more nursing hours on weekends · state median −4%

RN hours / resident / day

0.18

registered nurses only

Contract (agency) staff

38%

share of all nursing hours

Days with zero RN hours reported

19

with residents present

Nursing staff turnover

82%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

6 enforcement action(s), totaling $219,651 in fines.

DateTypeAmount
2026-01-06Fine$42,680
2025-04-01Fine$72,873
2025-04-01Payment Denialpayment denial
2024-07-22Fine$71,858
2024-07-22Payment Denialpayment denial
2024-01-17Fine$32,240

Ownership

Ownership type: Non profit - Corporation. Part of the ASCENSION LIVING chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 10 · Potential for more than minimal harm: 68 · Immediate jeopardy: 1

Survey dateTagCategorySeverityCorrected
2026-01-06F0550Resident Rights DeficienciesDnot recorded
2026-01-06F0684Quality of Life and Care DeficienciesDnot recorded
2026-01-06F0686Quality of Life and Care DeficienciesDnot recorded
2025-10-29F0585Resident Rights DeficienciesDnot recorded
2025-10-29F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-10-29F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-10-29F0677Quality of Life and Care DeficienciesDnot recorded
2025-10-29F0684Quality of Life and Care DeficienciesDnot recorded
2025-10-29F0686Quality of Life and Care DeficienciesDnot recorded
2025-10-29F0689Quality of Life and Care DeficienciesGnot recorded
2025-10-29F0690Quality of Life and Care DeficienciesDnot recorded
2025-10-29F0880Infection Control DeficienciesDnot recorded
2025-08-20F0552Resident Rights DeficienciesEnot recorded
2025-08-20F0583Resident Rights DeficienciesDnot recorded
2025-08-20F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-08-20F0628Resident Rights DeficienciesEnot recorded
2025-08-20F0645Resident Assessment and Care Planning DeficienciesDnot recorded
2025-08-20F0684Quality of Life and Care DeficienciesEnot recorded
2025-08-20F0686Quality of Life and Care DeficienciesDnot recorded
2025-08-20F0689Quality of Life and Care DeficienciesDnot recorded
2025-08-20F0698Quality of Life and Care DeficienciesDnot recorded
2025-08-20F0725Nursing and Physician Services DeficienciesCnot recorded
2025-08-20F0729Nursing and Physician Services DeficienciesFnot recorded
2025-08-20F0755Pharmacy Service DeficienciesFnot recorded
2025-08-20F0756Pharmacy Service DeficienciesEnot recorded
2025-08-20F0759Pharmacy Service DeficienciesDnot recorded
2025-06-11F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-06-11F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2025-04-01F0580Resident Rights DeficienciesDnot recorded
2025-04-01F0677Quality of Life and Care DeficienciesDnot recorded
2025-04-01F0684Quality of Life and Care DeficienciesEnot recorded
2025-04-01F0686Quality of Life and Care DeficienciesGnot recorded
2025-04-01F0689Quality of Life and Care DeficienciesDnot recorded
2025-04-01F0690Quality of Life and Care DeficienciesGnot recorded
2025-04-01F0755Pharmacy Service DeficienciesDnot recorded
2025-04-01F0760Pharmacy Service DeficienciesDnot recorded
2025-04-01F0761Pharmacy Service DeficienciesEnot recorded
2025-04-01F0773Administration DeficienciesDnot recorded
2025-04-01F0880Infection Control DeficienciesFnot recorded
2024-12-18F0759Pharmacy Service DeficienciesDnot recorded
2024-08-28F0697Quality of Life and Care DeficienciesDnot recorded
2024-08-28F0755Pharmacy Service DeficienciesDnot recorded
2024-07-22F0553Resident Rights DeficienciesDnot recorded
2024-07-22F0580Resident Rights DeficienciesDnot recorded
2024-07-22F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-07-22F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-07-22F0636Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-22F0638Resident Assessment and Care Planning DeficienciesEnot recorded
2024-07-22F0684Quality of Life and Care DeficienciesGnot recorded
2024-07-22F0686Quality of Life and Care DeficienciesGnot recorded
2024-07-22F0689Quality of Life and Care DeficienciesGnot recorded
2024-07-22F0690Quality of Life and Care DeficienciesDnot recorded
2024-07-22F0695Quality of Life and Care DeficienciesDnot recorded
2024-07-22F0697Quality of Life and Care DeficienciesDnot recorded
2024-07-22F0756Pharmacy Service DeficienciesEnot recorded
2024-07-22F0758Pharmacy Service DeficienciesDnot recorded
2024-07-22F0791Quality of Life and Care DeficienciesDnot recorded
2024-07-22F0810Nutrition and Dietary DeficienciesDnot recorded
2024-07-22F0812Nutrition and Dietary DeficienciesFnot recorded
2024-07-22F0849Administration DeficienciesDnot recorded
2024-07-22F0880Infection Control DeficienciesFnot recorded
2024-02-28F0755Pharmacy Service DeficienciesDnot recorded
2024-01-17F0580Resident Rights DeficienciesGnot recorded
2024-01-17F0684Quality of Life and Care DeficienciesGnot recorded
2024-01-17F0686Quality of Life and Care DeficienciesGnot recorded
2024-01-17F0689Quality of Life and Care DeficienciesJnot recorded
2024-01-17F0690Quality of Life and Care DeficienciesGnot recorded
2024-01-17F0692Quality of Life and Care DeficienciesDnot recorded
2024-01-17F0693Quality of Life and Care DeficienciesDnot recorded
2024-01-17F0947Nursing and Physician Services DeficienciesDnot recorded
2023-10-05F0755Pharmacy Service DeficienciesDnot recorded
2023-10-05F0759Pharmacy Service DeficienciesDnot recorded
2023-10-05F0880Infection Control DeficienciesDnot recorded
2023-04-01F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2023-04-01F0636Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-01F0637Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-01F0638Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-01F0677Quality of Life and Care DeficienciesDnot recorded
2023-04-01F0755Pharmacy Service DeficienciesDnot recorded
2023-04-01F0759Pharmacy Service DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Wheaton Franciscan HC - Terrace at St Francis, MILWAUKEE” at medicare.gov/care-compare.