Complete Care at Manitowoc LLC

2021 S Alverno Rd, Manitowoc, WI 54220 · CCN 525441 · 150 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

14 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-09-27 — IMMEDIATE JEOPARDY (tag F0600, severity J)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

3.34

state median 3.58

Weekend staffing gap

+2%

more nursing hours on weekends · state median −4%

RN hours / resident / day

0.52

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

42%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $76,944 in fines.

Date	Type	Amount
2023-09-27	Fine	$76,944

Ownership

Ownership type: For profit - Limited Liability company. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) — CMS overall5 of 5
COMPLETE CARE AT FOX HILL (VERNON, CT) — CMS overall2 of 5
COMPLETE CARE AT MERIDEN (MERIDEN, CT) — CMS overall4 of 5
COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — CMS overall4 of 5
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — CMS overall4 of 5
COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) — CMS overall2 of 5
COMPLETE CARE AT GROTON REGENCY (GROTON, CT) — CMS overall5 of 5
COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) — CMS overall1 of 5

Full citation history

By severity: Potential for more than minimal harm: 13 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-10-01	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-10-01	F0693	Quality of Life and Care Deficiencies	D	not recorded
2025-07-07	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-26	F0690	Quality of Life and Care Deficiencies	D	not recorded
2024-11-26	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2024-11-26	F0880	Infection Control Deficiencies	D	not recorded
2024-07-24	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-07-24	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-07-24	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-09-27	F0580	Resident Rights Deficiencies	D	not recorded
2023-09-27	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	J	not recorded
2023-09-27	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-09-27	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-09-27	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Complete Care at Manitowoc LLC, Manitowoc” at medicare.gov/care-compare.