Mercy Health Services
State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2024-05-13 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-02-29 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing, from payroll records
Nursing hours / resident / day
3.24
state median 3.58
Weekend staffing gap
−7%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.50
registered nurses only
Contract (agency) staff
8%
share of all nursing hours
Days with zero RN hours reported
1
with residents present
Nursing staff turnover
62%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $47,753 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-13 | Fine | $14,050 |
| 2024-02-29 | Fine | $33,703 |
Ownership
Ownership type: For profit - Corporation. Part of the NORTH SHORE HEALTHCARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- Menominee Health Services (Menominee, MI) —
- Rochester Restorative Care Center (ROCHESTER, MN) —
- WHITEWATER HEALTH SERVICES (ST CHARLES, MN) —
- HOPKINS RESTORATIVE CARE CENTER (HOPKINS, MN) —
- LA CRESCENT HEALTH SERVICES (LA CRESCENT, MN) —
- MINOT HEALTH AND REHAB, LLC (MINOT, ND) —
- Wisconsin Rapids Health Services (Wisconsin Rapids, WI) —
- MONROE HEALTH SERVICES (MONROE, WI) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-02 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-03 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-12-03 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-05-21 | F0628 | Resident Rights Deficiencies | E | not recorded |
| 2025-05-21 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-05-21 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-09-19 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2024-09-19 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-09-19 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-05 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-05 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-05-13 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-02-29 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2024-02-29 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-29 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-29 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-02-29 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-02-29 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-29 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-29 | F0759 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-02-29 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2022-12-21 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2022-12-21 | F0645 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-12-21 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-12-21 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-12-21 | F0698 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-12-21 | F0700 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-12-21 | F0727 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2022-12-21 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2022-12-21 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2022-12-21 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2022-12-21 | F0947 | Nursing and Physician Services Deficiencies | F | not recorded |