Florence Health Services

5778 Chapin St, Florence, WI 54121 · CCN 525358 · 73 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

46 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-10-27 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.38

state median 3.58

Weekend staffing gap

−3%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.79

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

45%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $0 in fines.

Date	Type	Amount
2023-10-27	Payment Denial	payment denial

Ownership

Ownership type: For profit - Corporation. Part of the NORTH SHORE HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Menominee Health Services (Menominee, MI) — CMS overall5 of 5
Rochester Restorative Care Center (ROCHESTER, MN) — CMS overall1 of 5
WHITEWATER HEALTH SERVICES (ST CHARLES, MN) — CMS overall3 of 5
HOPKINS RESTORATIVE CARE CENTER (HOPKINS, MN) — CMS overall1 of 5
LA CRESCENT HEALTH SERVICES (LA CRESCENT, MN) — CMS overall1 of 5
MINOT HEALTH AND REHAB, LLC (MINOT, ND) — CMS overall1 of 5
Wisconsin Rapids Health Services (Wisconsin Rapids, WI) — CMS overall1 of 5
MONROE HEALTH SERVICES (MONROE, WI) — CMS overall4 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 1 · Potential for more than minimal harm: 44

Survey date	Tag	Category	Severity	Corrected
2026-04-08	F0551	Resident Rights Deficiencies	D	not recorded
2026-04-08	F0574	Resident Rights Deficiencies	E	not recorded
2026-04-08	F0584	Resident Rights Deficiencies	E	not recorded
2026-04-08	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-04-08	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-04-08	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-08	F0686	Quality of Life and Care Deficiencies	D	not recorded
2026-04-08	F0689	Quality of Life and Care Deficiencies	D	not recorded
2026-04-08	F0690	Quality of Life and Care Deficiencies	D	not recorded
2026-04-08	F0695	Quality of Life and Care Deficiencies	D	not recorded
2026-04-08	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2026-04-08	F0801	Nutrition and Dietary Deficiencies	F	not recorded
2026-04-08	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2026-04-08	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2026-04-08	F0809	Nutrition and Dietary Deficiencies	E	not recorded
2026-04-08	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2026-04-08	F0880	Infection Control Deficiencies	E	not recorded
2026-03-08	F0584	Resident Rights Deficiencies	E	not recorded
2026-03-08	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-10-08	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-10-08	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-10-08	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-10-08	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-10-08	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-06-25	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-06-25	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-06-25	F0761	Pharmacy Service Deficiencies	E	not recorded
2024-11-13	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-13	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-11-13	F0623	Resident Rights Deficiencies	D	not recorded
2024-11-13	F0625	Resident Rights Deficiencies	D	not recorded
2024-11-13	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2024-11-13	F0804	Nutrition and Dietary Deficiencies	D	not recorded
2024-11-13	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-11-13	F0880	Infection Control Deficiencies	F	not recorded
2024-11-13	F0881	Infection Control Deficiencies	F	not recorded
2024-11-13	F0882	Infection Control Deficiencies	F	not recorded
2024-11-13	F0883	Infection Control Deficiencies	D	not recorded
2024-11-13	F0887	Infection Control Deficiencies	F	not recorded
2024-08-15	F0580	Resident Rights Deficiencies	D	not recorded
2024-08-15	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-08-15	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-10-27	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-09-27	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-27	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-27	F0684	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Florence Health Services, Florence” at medicare.gov/care-compare.