COMPLETE CARE AT OAK RIDGE LLC

1000 ASSOCIATION DRIVE, CHARLESTON, WV 25311 · CCN 515174 · 74 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2024-07-25 ACTUAL HARM (tag F0692, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide enough food/fluids to maintain a resident's health.

Staffing, from payroll records

Nursing hours / resident / day

3.30

state median 3.13

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.32

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

1

with residents present

Nursing staff turnover

51%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for COMPLETE CARE AT OAK RIDGE LLC.

Penalties and enforcement

1 enforcement action(s), totaling $16,039 in fines.

DateTypeAmount
2024-07-25Fine$16,039

Ownership

Ownership type: For profit - Corporation. Part of the COMPLETE CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: No harm, potential for minimal harm: 2 · Actual harm: 1 · Potential for more than minimal harm: 34

Survey dateTagCategorySeverityCorrected
2025-06-05F0557Resident Rights DeficienciesEnot recorded
2025-06-05F0585Resident Rights DeficienciesEnot recorded
2025-06-05F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-05F0684Quality of Life and Care DeficienciesDnot recorded
2025-06-05F0689Quality of Life and Care DeficienciesDnot recorded
2025-06-05F0803Nutrition and Dietary DeficienciesCnot recorded
2025-06-05F0807Nutrition and Dietary DeficienciesDnot recorded
2025-06-05F0812Nutrition and Dietary DeficienciesEnot recorded
2025-06-05F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2025-06-05F0921Environmental DeficienciesDnot recorded
2024-07-25F0550Resident Rights DeficienciesEnot recorded
2024-07-25F0552Resident Rights DeficienciesDnot recorded
2024-07-25F0580Resident Rights DeficienciesDnot recorded
2024-07-25F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2024-07-25F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2024-07-25F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesEnot recorded
2024-07-25F0623Resident Rights DeficienciesDnot recorded
2024-07-25F0625Resident Rights DeficienciesEnot recorded
2024-07-25F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-25F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-25F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-25F0684Quality of Life and Care DeficienciesEnot recorded
2024-07-25F0692Quality of Life and Care DeficienciesGnot recorded
2024-07-25F0726Nursing and Physician Services DeficienciesEnot recorded
2024-07-25F0732Nursing and Physician Services DeficienciesCnot recorded
2024-07-25F0745Quality of Life and Care DeficienciesDnot recorded
2024-07-25F0756Pharmacy Service DeficienciesDnot recorded
2024-07-25F0761Pharmacy Service DeficienciesEnot recorded
2024-07-25F0812Nutrition and Dietary DeficienciesEnot recorded
2024-07-25F0838Administration DeficienciesFnot recorded
2024-07-25F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2024-07-25F0880Infection Control DeficienciesEnot recorded
2024-07-25F0947Nursing and Physician Services DeficienciesEnot recorded
2023-02-15F0623Resident Rights DeficienciesDnot recorded
2023-02-15F0812Nutrition and Dietary DeficienciesEnot recorded
2023-02-15F0880Infection Control DeficienciesDnot recorded
2023-02-15F0947Nursing and Physician Services DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “COMPLETE CARE AT OAK RIDGE LLC, CHARLESTON” at medicare.gov/care-compare.