SHENANDOAH CENTER

50 MULBERRY TREE STREET, CHARLES TOWN, WV 25414 · CCN 515167 · 78 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-07-26 IMMEDIATE JEOPARDY (tag F0698, severity K)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2024-07-26 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-07-26 IMMEDIATE JEOPARDY (tag F0760, severity J)
Pharmacy Service Deficiencies · correction not recorded in CMS data
Ensure that residents are free from significant medication errors.
2024-07-26 ACTUAL HARM (tag F0677, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide care and assistance to perform activities of daily living for any resident who is unable.

Staffing, from payroll records

Nursing hours / resident / day

2.56

state median 3.13

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.70

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

42%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

4 enforcement action(s), totaling $48,469 in fines.

DateTypeAmount
2024-07-26Fine$8,018
2024-07-26Fine$10,023
2024-07-26Fine$13,627
2024-07-26Fine$16,801

Ownership

Ownership type: For profit - Corporation. Part of the GENESIS HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 49 · Immediate jeopardy: 3

Survey dateTagCategorySeverityCorrected
2026-03-11F0550Resident Rights DeficienciesDnot recorded
2026-03-11F0582Resident Rights DeficienciesDnot recorded
2026-03-11F0628Resident Rights DeficienciesDnot recorded
2026-03-11F0689Quality of Life and Care DeficienciesEnot recorded
2026-03-11F0699Quality of Life and Care DeficienciesDnot recorded
2026-03-11F0812Nutrition and Dietary DeficienciesEnot recorded
2026-03-11F0835Administration DeficienciesEnot recorded
2026-03-11F0880Infection Control DeficienciesDnot recorded
2025-11-06F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-26F0561Resident Rights DeficienciesEnot recorded
2024-07-26F0583Resident Rights DeficienciesEnot recorded
2024-07-26F0584Resident Rights DeficienciesEnot recorded
2024-07-26F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-07-26F0623Resident Rights DeficienciesDnot recorded
2024-07-26F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-26F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2024-07-26F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-26F0677Quality of Life and Care DeficienciesGnot recorded
2024-07-26F0679Quality of Life and Care DeficienciesDnot recorded
2024-07-26F0688Quality of Life and Care DeficienciesDnot recorded
2024-07-26F0689Quality of Life and Care DeficienciesEnot recorded
2024-07-26F0698Quality of Life and Care DeficienciesKnot recorded
2024-07-26F0725Nursing and Physician Services DeficienciesDnot recorded
2024-07-26F0730Nursing and Physician Services DeficienciesEnot recorded
2024-07-26F0758Pharmacy Service DeficienciesEnot recorded
2024-07-26F0760Pharmacy Service DeficienciesJnot recorded
2024-07-26F0761Pharmacy Service DeficienciesEnot recorded
2024-07-26F0812Nutrition and Dietary DeficienciesEnot recorded
2024-07-26F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-07-26F0880Infection Control DeficienciesFnot recorded
2024-07-26F0919Environmental DeficienciesEnot recorded
2022-09-30F0561Resident Rights DeficienciesDnot recorded
2022-09-30F0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2022-09-30F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2022-09-30F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2022-09-30F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2022-09-30F0684Quality of Life and Care DeficienciesEnot recorded
2022-09-30F0689Quality of Life and Care DeficienciesEnot recorded
2022-09-30F0695Quality of Life and Care DeficienciesDnot recorded
2022-09-30F0697Quality of Life and Care DeficienciesDnot recorded
2022-09-30F0698Quality of Life and Care DeficienciesEnot recorded
2022-09-30F0725Nursing and Physician Services DeficienciesFnot recorded
2022-09-30F0727Nursing and Physician Services DeficienciesFnot recorded
2022-09-30F0732Nursing and Physician Services DeficienciesEnot recorded
2022-09-30F0755Pharmacy Service DeficienciesEnot recorded
2022-09-30F0802Nutrition and Dietary DeficienciesEnot recorded
2022-09-30F0803Nutrition and Dietary DeficienciesEnot recorded
2022-09-30F0804Nutrition and Dietary DeficienciesEnot recorded
2022-09-30F0809Nutrition and Dietary DeficienciesEnot recorded
2022-09-30F0812Nutrition and Dietary DeficienciesEnot recorded
2022-09-30F0838Administration DeficienciesEnot recorded
2022-09-30F0880Infection Control DeficienciesEnot recorded
2022-09-30F0885Infection Control DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “SHENANDOAH CENTER, CHARLES TOWN” at medicare.gov/care-compare.