Canterbury House
State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2024-10-04 — ACTUAL HARM (tag F0684, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-02-02 — ACTUAL HARM (tag F0690, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Staffing, from payroll records
Nursing hours / resident / day
3.34
state median 3.78
Weekend staffing gap
+4%
more nursing hours on weekends · state median −9%
RN hours / resident / day
0.47
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
36%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $68,159 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-02 | Fine | $68,159 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the EVERGREEN HEALTHCARE GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- MISSOULA HEALTH & REHABILITATION CENTER (MISSOULA, MT) —
- LIVINGSTON HEALTH & REHABILITATION CENTER (LIVINGSTON, MT) —
- POLSON HEALTH & REHABILITATION CENTER (POLSON, MT) —
- HOT SPRINGS HEALTH & REHABILITATION CENTER (HOT SPRINGS, MT) —
- LAUREL HEALTH & REHABILITATION CENTER (LAUREL, MT) —
- ASPEN MEADOWS HEALTH AND REHABILITATION CENTER (BILLINGS, MT) —
- EL JEN SKILLED CARE (LAS VEGAS, NV) —
- ORMSBY POST ACUTE REHABILITATION (CARSON CITY, NV) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-01-16 | F0565 | Resident Rights Deficiencies | D | not recorded |
| 2026-01-16 | F0628 | Resident Rights Deficiencies | E | not recorded |
| 2026-01-16 | F0636 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-16 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-16 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-01-16 | F0658 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2026-01-16 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-16 | F0688 | Quality of Life and Care Deficiencies | E | not recorded |
| 2026-01-16 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-01-16 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2026-01-16 | F0849 | Administration Deficiencies | E | not recorded |
| 2026-01-16 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2026-01-16 | F0908 | Environmental Deficiencies | F | not recorded |
| 2026-01-16 | F0947 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-12-12 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-12 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2024-12-12 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-04 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-04 | F0585 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-04 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-04 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-10-04 | F0623 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-04 | F0625 | Resident Rights Deficiencies | D | not recorded |
| 2024-10-04 | F0644 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-10-04 | F0645 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-10-04 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-10-04 | F0657 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-10-04 | F0658 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-10-04 | F0677 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-10-04 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-04 | F0684 | Quality of Life and Care Deficiencies | G | not recorded |
| 2024-10-04 | F0688 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-10-04 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-04 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-04 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-10-04 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-10-04 | F0756 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-04 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-04 | F0759 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-04 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-10-04 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-10-04 | F0770 | Administration Deficiencies | D | not recorded |
| 2024-10-04 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-10-04 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-10-04 | F0847 | Administration Deficiencies | E | not recorded |
| 2024-10-04 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-09-10 | F0684 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-09-10 | F0686 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-05-21 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-02 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2024-02-02 | F0690 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-08-09 | F0623 | Resident Rights Deficiencies | E | not recorded |
| 2023-08-09 | F0625 | Resident Rights Deficiencies | E | not recorded |
| 2023-08-09 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-09 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-08-09 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2023-08-09 | F0880 | Infection Control Deficiencies | E | not recorded |