HERITAGE HALL-RICH CREEK

120 OLD VIRGINIA AVENUE, RICH CREEK, VA 24147 · CCN 495371 · 120 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.96

state median 3.10

Weekend staffing gap

−12%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.24

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

38%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the HERITAGE HALL chain.

Other facilities under the same ownership, with their CMS overall ratings:

SOUTH ROANOKE NURSING AND REHABILITATION (ROANOKE, VA) — CMS overall3 of 5
HERITAGE HALL BIG STONE GAP (BIG STONE GAP, VA) — CMS overall4 of 5
HERITAGE HALL TAZEWELL (TAZEWELL, VA) — CMS overall2 of 5
HERITAGE HALL - BROOKNEAL (BROOKNEAL, VA) — CMS overall5 of 5
HERITAGE HALL GRUNDY (GRUNDY, VA) — CMS overall5 of 5
HERITAGE HALL-LEESBURG (LEESBURG, VA) — CMS overall5 of 5
HERITAGE HALL KING GEORGE (KING GEORGE, VA) — CMS overall2 of 5
HERITAGE HALL FRONT ROYAL (FRONT ROYAL, VA) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 5 · Potential for more than minimal harm: 15

Survey date	Tag	Category	Severity	Corrected
2024-03-14	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-03-14	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2024-03-14	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-03-14	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-03-14	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-03-14	F0810	Nutrition and Dietary Deficiencies	D	not recorded
2024-03-14	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-03-14	F0847	Administration Deficiencies	C	not recorded
2024-03-14	F0848	Administration Deficiencies	C	not recorded
2021-12-09	F0761	Pharmacy Service Deficiencies	E	not recorded
2021-12-09	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2019-01-28	F0622	Resident Rights Deficiencies	C	not recorded
2019-01-28	F0623	Resident Rights Deficiencies	C	not recorded
2019-01-28	F0625	Resident Rights Deficiencies	C	not recorded
2019-01-28	F0689	Quality of Life and Care Deficiencies	D	not recorded
2019-01-28	F0690	Quality of Life and Care Deficiencies	D	not recorded
2019-01-28	F0695	Quality of Life and Care Deficiencies	D	not recorded
2019-01-28	F0761	Pharmacy Service Deficiencies	D	not recorded
2019-01-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HERITAGE HALL-RICH CREEK, RICH CREEK” at medicare.gov/care-compare.