OUR LADY OF HOPE HEALTH CENTER

13700 NORTH GAYTON ROAD, RICHMOND, VA 23233 · CCN 495311 · 75 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing2 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.93

state median 3.10

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.14

registered nurses only

Contract (agency) staff

11%

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

67%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Church related.

Full citation history

By severity: Potential for more than minimal harm: 33

Survey date	Tag	Category	Severity	Corrected
2026-04-17	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-17	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-12-06	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-12-06	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-09-27	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-09-27	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-09-27	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-27	F0711	Nursing and Physician Services Deficiencies	D	not recorded
2023-05-03	F0554	Resident Rights Deficiencies	D	not recorded
2023-05-03	F0561	Resident Rights Deficiencies	D	not recorded
2023-05-03	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-05-03	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-05-03	F0761	Pharmacy Service Deficiencies	D	not recorded
2021-12-09	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-12-09	F0695	Quality of Life and Care Deficiencies	D	not recorded
2021-12-09	F0730	Nursing and Physician Services Deficiencies	D	not recorded
2021-12-09	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2020-02-27	F0578	Resident Rights Deficiencies	E	not recorded
2020-02-27	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2020-02-27	F0622	Resident Rights Deficiencies	D	not recorded
2020-02-27	F0623	Resident Rights Deficiencies	D	not recorded
2020-02-27	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-02-27	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-02-27	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2020-02-27	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2020-02-27	F0695	Quality of Life and Care Deficiencies	D	not recorded
2020-02-27	F0698	Quality of Life and Care Deficiencies	D	not recorded
2020-02-27	F0700	Quality of Life and Care Deficiencies	E	not recorded
2020-02-27	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2020-02-27	F0814	Nutrition and Dietary Deficiencies	F	not recorded
2020-02-27	F0909	Environmental Deficiencies	E	not recorded
2020-02-27	F0947	Nursing and Physician Services Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “OUR LADY OF HOPE HEALTH CENTER, RICHMOND” at medicare.gov/care-compare.