THE LAURELS OF WILLOW CREEK

11611 ROBIOUS ROAD, MIDLOTHIAN, VA 23113 · CCN 495257 · 120 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

54 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

Get the full report Watch this facility

Serious inspection findings

2022-03-24 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2022-03-24 — ACTUAL HARM (tag F0760, severity G)

Pharmacy Service Deficiencies · correction not recorded in CMS data

Ensure that residents are free from significant medication errors.

Staffing, from payroll records

Nursing hours / resident / day

2.90

state median 3.10

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.30

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

47%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for THE LAURELS OF WILLOW CREEK.

Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Regency at Jackson (Jackson, MI) — CMS overall1 of 5
Regency at Fremont (Fremont, MI) — CMS overall1 of 5
Hartford Nursing & Rehabilitation Center (Detroit, MI) — CMS overall3 of 5
Christian Park Village (Escanaba, MI) — CMS overall5 of 5
Fountain View of Monroe (Monroe, MI) — CMS overall5 of 5
Christian Park Health Care Center (Escanaba, MI) — CMS overall3 of 5
Brittany Manor (Midland, MI) — CMS overall3 of 5
The Laurels of Kent (Lowell, MI) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 2 · Potential for more than minimal harm: 51

Survey date	Tag	Category	Severity	Corrected
2023-09-13	F0550	Resident Rights Deficiencies	D	not recorded
2023-09-13	F0580	Resident Rights Deficiencies	D	not recorded
2023-09-13	F0585	Resident Rights Deficiencies	D	not recorded
2023-09-13	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-13	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-09-13	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-13	F0676	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0686	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0697	Quality of Life and Care Deficiencies	E	not recorded
2023-09-13	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0700	Quality of Life and Care Deficiencies	D	not recorded
2023-09-13	F0725	Nursing and Physician Services Deficiencies	D	not recorded
2023-09-13	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2023-09-13	F0755	Pharmacy Service Deficiencies	E	not recorded
2023-09-13	F0757	Pharmacy Service Deficiencies	E	not recorded
2023-09-13	F0800	Nutrition and Dietary Deficiencies	D	not recorded
2023-09-13	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2022-03-24	F0550	Resident Rights Deficiencies	D	not recorded
2022-03-24	F0561	Resident Rights Deficiencies	D	not recorded
2022-03-24	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-03-24	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-03-24	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-03-24	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-03-24	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-03-24	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-03-24	F0684	Quality of Life and Care Deficiencies	G	not recorded
2022-03-24	F0686	Quality of Life and Care Deficiencies	D	not recorded
2022-03-24	F0695	Quality of Life and Care Deficiencies	D	not recorded
2022-03-24	F0757	Pharmacy Service Deficiencies	D	not recorded
2022-03-24	F0760	Pharmacy Service Deficiencies	G	not recorded
2022-03-24	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2022-03-24	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2022-03-24	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-03-24	F0909	Environmental Deficiencies	D	not recorded
2019-03-14	F0550	Resident Rights Deficiencies	D	not recorded
2019-03-14	F0584	Resident Rights Deficiencies	E	not recorded
2019-03-14	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-03-14	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-03-14	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-03-14	F0622	Resident Rights Deficiencies	D	not recorded
2019-03-14	F0623	Resident Rights Deficiencies	D	not recorded
2019-03-14	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-03-14	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-03-14	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-03-14	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-03-14	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-03-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2019-03-14	F0690	Quality of Life and Care Deficiencies	D	not recorded
2019-03-14	F0695	Quality of Life and Care Deficiencies	E	not recorded
2019-03-14	F0727	Nursing and Physician Services Deficiencies	D	not recorded
2019-03-14	F0770	Administration Deficiencies	D	not recorded
2019-03-14	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2019-03-14	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “THE LAURELS OF WILLOW CREEK, MIDLOTHIAN” at medicare.gov/care-compare.