Norfolk Health Care Center

901 EAST PRINCESS ANNE ROAD, NORFOLK, VA 23504 · CCN 495210 · 180 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing1 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2025-09-24 — IMMEDIATE JEOPARDY (tag F0725, severity J)

Nursing and Physician Services Deficiencies · correction not recorded in CMS data

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Staffing, from payroll records

Nursing hours / resident / day

2.83

state median 3.10

Weekend staffing gap

−8%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.27

registered nurses only

Contract (agency) staff

22%

share of all nursing hours

Nursing staff turnover

73%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $102,245 in fines.

Date	Type	Amount
2025-09-24	Fine	$102,245

Ownership

Ownership type: For profit - Corporation. Part of the LIFEWORKS REHAB chain.

Other facilities under the same ownership, with their CMS overall ratings:

WILMINGTON NURSING & REHABILITATION CENTER (WILMINGTON, DE) — CMS overallnot rated
PIKE CREEK NURSING & REHABILITATION CENTER (WILMINGTON, DE) — CMS overall2 of 5
WHITE OAK REHABILITATION AND NURSING CENTER (HYATTSVILLE, MD) — CMS overall1 of 5
POTOMAC VALLEY REHABILITATION AND HEALTHCARE (ROCKVILLE, MD) — CMS overall4 of 5
ADELPHI NURSING AND REHABILITATION CENTER (ADELPHI, MD) — CMS overall2 of 5
SHADY GROVE NURSING AND REHABILITATION CENTER (ROCKVILLE, MD) — CMS overall2 of 5
LAYHILL NURSING AND REHABILITATION CENTER (SILVER SPRING, MD) — CMS overall1 of 5
WILLIAMSPORT HEALTH AND REHABILITATION CENTER (WILLIAMSPORT, MD) — CMS overall1 of 5

Full citation history

By severity: Potential for more than minimal harm: 50 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-03-12	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2026-03-12	F0726	Nursing and Physician Services Deficiencies	D	not recorded
2026-01-14	F0628	Resident Rights Deficiencies	D	not recorded
2026-01-14	F0803	Nutrition and Dietary Deficiencies	E	not recorded
2026-01-14	F0807	Nutrition and Dietary Deficiencies	D	not recorded
2026-01-14	F0880	Infection Control Deficiencies	D	not recorded
2026-01-14	F0921	Environmental Deficiencies	D	not recorded
2025-09-24	F0628	Resident Rights Deficiencies	D	not recorded
2025-09-24	F0725	Nursing and Physician Services Deficiencies	J	not recorded
2025-09-24	F0803	Nutrition and Dietary Deficiencies	D	not recorded
2025-09-24	F0807	Nutrition and Dietary Deficiencies	E	not recorded
2025-09-24	F0880	Infection Control Deficiencies	D	not recorded
2025-09-24	F0921	Environmental Deficiencies	D	not recorded
2024-09-05	F0690	Quality of Life and Care Deficiencies	D	not recorded
2021-07-15	F0574	Resident Rights Deficiencies	D	not recorded
2021-07-15	F0578	Resident Rights Deficiencies	D	not recorded
2021-07-15	F0622	Resident Rights Deficiencies	D	not recorded
2021-07-15	F0623	Resident Rights Deficiencies	D	not recorded
2021-07-15	F0625	Resident Rights Deficiencies	D	not recorded
2021-07-15	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2021-07-15	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-07-15	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-07-15	F0677	Quality of Life and Care Deficiencies	E	not recorded
2021-07-15	F0690	Quality of Life and Care Deficiencies	D	not recorded
2021-07-15	F0760	Pharmacy Service Deficiencies	E	not recorded
2021-07-15	F0925	Environmental Deficiencies	F	not recorded
2019-05-09	F0565	Resident Rights Deficiencies	D	not recorded
2019-05-09	F0622	Resident Rights Deficiencies	E	not recorded
2019-05-09	F0623	Resident Rights Deficiencies	D	not recorded
2019-05-09	F0625	Resident Rights Deficiencies	E	not recorded
2019-05-09	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-05-09	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-05-09	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-05-09	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-05-09	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-05-09	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-05-09	F0689	Quality of Life and Care Deficiencies	D	not recorded
2019-05-09	F0695	Quality of Life and Care Deficiencies	D	not recorded
2019-05-09	F0727	Nursing and Physician Services Deficiencies	F	not recorded
2019-05-09	F0755	Pharmacy Service Deficiencies	E	not recorded
2019-05-09	F0849	Administration Deficiencies	D	not recorded
2019-05-09	F0880	Infection Control Deficiencies	D	not recorded
2017-08-17	F0166	Resident Rights Deficiencies	D	not recorded
2017-08-17	F0309	Quality of Life and Care Deficiencies	E	not recorded
2017-08-17	F0314	Quality of Life and Care Deficiencies	D	not recorded
2017-08-17	F0333	Pharmacy Service Deficiencies	E	not recorded
2017-08-17	F0371	Nutrition and Dietary Deficiencies	E	not recorded
2017-08-17	F0411	Quality of Life and Care Deficiencies	E	not recorded
2017-08-17	F0431	Pharmacy Service Deficiencies	D	not recorded
2017-08-17	F0441	Environmental Deficiencies	D	not recorded
2017-08-17	F0514	Administration Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Norfolk Health Care Center, NORFOLK” at medicare.gov/care-compare.