WATERSIDE HEALTH & REHAB CENTER

249 SOUTH NEWTOWN RD, NORFOLK, VA 23502 · CCN 495173 · 197 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

52 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-11-29 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2018-06-28 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2018-06-28 — ACTUAL HARM (tag F0690, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Staffing, from payroll records

Nursing hours / resident / day

3.86

state median 3.10

Weekend staffing gap

−11%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.75

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

36%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $8,375 in fines.

Date	Type	Amount
2023-11-29	Fine	$8,375

Ownership

Ownership type: For profit - Corporation. Part of the SABER HEALTHCARE GROUP chain.

Other facilities under the same ownership, with their CMS overall ratings:

NEW CASTLE HEALTH AND REHABILITATION CENTER (NEW CASTLE, DE) — CMS overall2 of 5
GREY STONE HEALTH AND REHABILITATION CENTER (FORT WAYNE, IN) — CMS overall1 of 5
Sage Bluff Health and Rehab Center (FORT WAYNE, IN) — CMS overall3 of 5
Autumn Care Of Biscoe (Biscoe, NC) — CMS overall3 of 5
Davidson Health & Rehab Center (Lexington, NC) — CMS overall1 of 5
Matthews Health & Rehab Center (Matthews, NC) — CMS overall2 of 5
Autumn Care of Waynesville (Waynesville, NC) — CMS overall1 of 5
Davie Nursing and Rehabilitation Center (Mocksville, NC) — CMS overall3 of 5

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 49

Survey date	Tag	Category	Severity	Corrected
2023-11-29	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-06-23	F0584	Resident Rights Deficiencies	E	not recorded
2023-06-23	F0602	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2023-06-23	F0622	Resident Rights Deficiencies	D	not recorded
2023-06-23	F0623	Resident Rights Deficiencies	D	not recorded
2023-06-23	F0625	Resident Rights Deficiencies	D	not recorded
2023-06-23	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-06-23	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-06-23	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-06-23	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-06-23	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-06-23	F0700	Quality of Life and Care Deficiencies	D	not recorded
2023-06-23	F0925	Environmental Deficiencies	D	not recorded
2019-12-12	F0583	Resident Rights Deficiencies	D	not recorded
2019-12-12	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-12-12	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-12-12	F0622	Resident Rights Deficiencies	D	not recorded
2019-12-12	F0623	Resident Rights Deficiencies	E	not recorded
2019-12-12	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-12-12	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-12-12	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-12-12	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-12-12	F0686	Quality of Life and Care Deficiencies	D	not recorded
2019-12-12	F0687	Quality of Life and Care Deficiencies	D	not recorded
2019-12-12	F0755	Pharmacy Service Deficiencies	D	not recorded
2019-12-12	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2019-12-12	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-06-28	F0580	Resident Rights Deficiencies	D	not recorded
2018-06-28	F0583	Resident Rights Deficiencies	D	not recorded
2018-06-28	F0623	Resident Rights Deficiencies	D	not recorded
2018-06-28	F0625	Resident Rights Deficiencies	D	not recorded
2018-06-28	F0638	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-06-28	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-06-28	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-06-28	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2018-06-28	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-06-28	F0684	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0689	Quality of Life and Care Deficiencies	G	not recorded
2018-06-28	F0690	Quality of Life and Care Deficiencies	G	not recorded
2018-06-28	F0692	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0695	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0697	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0698	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0712	Nursing and Physician Services Deficiencies	E	not recorded
2018-06-28	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2018-06-28	F0742	Quality of Life and Care Deficiencies	D	not recorded
2018-06-28	F0755	Pharmacy Service Deficiencies	E	not recorded
2018-06-28	F0758	Pharmacy Service Deficiencies	D	not recorded
2018-06-28	F0760	Pharmacy Service Deficiencies	E	not recorded
2018-06-28	F0761	Pharmacy Service Deficiencies	D	not recorded
2018-06-28	F0880	Infection Control Deficiencies	F	not recorded
2018-06-28	F0881	Infection Control Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WATERSIDE HEALTH & REHAB CENTER, NORFOLK” at medicare.gov/care-compare.