SHENANDOAH VALLEY HEALTH AND REHAB

3737 CATALPA AVE, BUENA VISTA, VA 24416 · CCN 495168 · 93 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

Serious inspection findings

2024-01-31 ACTUAL HARM (tag F0698, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2024-01-31 ACTUAL HARM (tag F0657, severity G)
Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2021-05-27 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

2.90

state median 3.10

Weekend staffing gap

+9%

more nursing hours on weekends · state median −7%

RN hours / resident / day

0.44

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

60%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $50,635 in fines.

DateTypeAmount
2024-01-31Fine$50,635

Ownership

Ownership type: For profit - Corporation. Part of the TRIO HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 3 · Potential for more than minimal harm: 34

Survey dateTagCategorySeverityCorrected
2025-01-23F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2025-01-23F0760Pharmacy Service DeficienciesDnot recorded
2024-01-31F0626Resident Rights DeficienciesDnot recorded
2024-01-31F0657Resident Assessment and Care Planning DeficienciesGnot recorded
2024-01-31F0698Quality of Life and Care DeficienciesGnot recorded
2024-01-31F0730Nursing and Physician Services DeficienciesFnot recorded
2024-01-31F0755Pharmacy Service DeficienciesDnot recorded
2024-01-31F0838Administration DeficienciesFnot recorded
2024-01-31F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-31F0880Infection Control DeficienciesFnot recorded
2024-01-31F0940Administration DeficienciesFnot recorded
2024-01-31F0944Administration DeficienciesFnot recorded
2023-02-23F0658Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-23F0759Pharmacy Service DeficienciesDnot recorded
2023-02-23F0760Pharmacy Service DeficienciesDnot recorded
2023-02-23F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-23F0847Administration DeficienciesFnot recorded
2023-02-23F0880Infection Control DeficienciesDnot recorded
2021-05-27F0558Resident Rights DeficienciesDnot recorded
2021-05-27F0578Resident Rights DeficienciesDnot recorded
2021-05-27F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2021-05-27F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2021-05-27F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2021-05-27F0684Quality of Life and Care DeficienciesDnot recorded
2021-05-27F0686Quality of Life and Care DeficienciesGnot recorded
2021-05-27F0755Pharmacy Service DeficienciesDnot recorded
2021-05-27F0759Pharmacy Service DeficienciesDnot recorded
2021-05-27F0800Nutrition and Dietary DeficienciesDnot recorded
2021-05-27F0838Administration DeficienciesEnot recorded
2021-05-27F0842Resident Assessment and Care Planning DeficienciesEnot recorded
2021-05-27F0880Infection Control DeficienciesEnot recorded
2019-03-14F0584Resident Rights DeficienciesDnot recorded
2019-03-14F0656Resident Assessment and Care Planning DeficienciesDnot recorded
2019-03-14F0657Resident Assessment and Care Planning DeficienciesEnot recorded
2019-03-14F0690Quality of Life and Care DeficienciesDnot recorded
2019-03-14F0692Quality of Life and Care DeficienciesEnot recorded
2019-03-14F0761Pharmacy Service DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “SHENANDOAH VALLEY HEALTH AND REHAB, BUENA VISTA” at medicare.gov/care-compare.