SIGNATURE HEALTHCARE OF NORFOLK

1005 HAMPTON BLVD, NORFOLK, VA 23507 · CCN 495068 · 169 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

47 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2019-10-24 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2018-07-13 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2018-07-13 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.23

state median 3.10

Weekend staffing gap

−7%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.32

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

45%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the SIGNATURE HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

SIGNATURE HEALTHCARE OF MUNCIE (MUNCIE, IN) — CMS overall1 of 5
SIGNATURE HEALTHCARE AT PARKWOOD (LEBANON, IN) — CMS overall5 of 5
SIGNATURE HEALTHCARE OF TERRE HAUTE (TERRE HAUTE, IN) — CMS overall1 of 5
SIGNATURE HEALTHCARE OF BREMEN (BREMEN, IN) — CMS overall3 of 5
Morgantown Care & Rehabilitation Center (Morgantown, KY) — CMS overall3 of 5
Signature Healthcare at Summit Manor Rehab & Welln (Columbia, KY) — CMS overall4 of 5
Sunrise Manor Nursing Home (Hodgenville, KY) — CMS overall1 of 5
Mayfair Manor (Lexington, KY) — CMS overall1 of 5

Full citation history

By severity: No harm, potential for minimal harm: 4 · Actual harm: 3 · Potential for more than minimal harm: 40

Survey date	Tag	Category	Severity	Corrected
2023-07-21	F0557	Resident Rights Deficiencies	E	not recorded
2023-07-21	F0580	Resident Rights Deficiencies	D	not recorded
2023-07-21	F0584	Resident Rights Deficiencies	D	not recorded
2023-07-21	F0623	Resident Rights Deficiencies	E	not recorded
2023-07-21	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-07-21	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-07-21	F0760	Pharmacy Service Deficiencies	E	not recorded
2019-10-24	F0567	Resident Rights Deficiencies	D	not recorded
2019-10-24	F0577	Resident Rights Deficiencies	B	not recorded
2019-10-24	F0578	Resident Rights Deficiencies	E	not recorded
2019-10-24	F0584	Resident Rights Deficiencies	D	not recorded
2019-10-24	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-10-24	F0622	Resident Rights Deficiencies	E	not recorded
2019-10-24	F0623	Resident Rights Deficiencies	B	not recorded
2019-10-24	F0625	Resident Rights Deficiencies	E	not recorded
2019-10-24	F0641	Resident Assessment and Care Planning Deficiencies	B	not recorded
2019-10-24	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2019-10-24	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0661	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0686	Quality of Life and Care Deficiencies	G	not recorded
2019-10-24	F0689	Quality of Life and Care Deficiencies	D	not recorded
2019-10-24	F0692	Quality of Life and Care Deficiencies	D	not recorded
2019-10-24	F0695	Quality of Life and Care Deficiencies	D	not recorded
2019-10-24	F0698	Quality of Life and Care Deficiencies	E	not recorded
2019-10-24	F0732	Nursing and Physician Services Deficiencies	C	not recorded
2019-10-24	F0755	Pharmacy Service Deficiencies	D	not recorded
2019-10-24	F0760	Pharmacy Service Deficiencies	D	not recorded
2019-10-24	F0773	Administration Deficiencies	E	not recorded
2019-10-24	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2019-10-24	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-10-24	F0867	Administration Deficiencies	E	not recorded
2019-10-24	F0868	Administration Deficiencies	E	not recorded
2019-10-24	F0880	Infection Control Deficiencies	D	not recorded
2019-10-24	F0921	Environmental Deficiencies	E	not recorded
2019-10-24	F0925	Environmental Deficiencies	F	not recorded
2018-07-13	F0582	Resident Rights Deficiencies	D	not recorded
2018-07-13	F0625	Resident Rights Deficiencies	E	not recorded
2018-07-13	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-07-13	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2018-07-13	F0686	Quality of Life and Care Deficiencies	G	not recorded
2018-07-13	F0689	Quality of Life and Care Deficiencies	G	not recorded
2018-07-13	F0761	Pharmacy Service Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “SIGNATURE HEALTHCARE OF NORFOLK, NORFOLK” at medicare.gov/care-compare.