Provo Rehabilitation and Nursing

1001 North 500 West, Provo, UT 84604 · CCN 465119 · 220 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS currently lists this facility as: SFF Candidate (the Special Focus program tracks facilities with a persistent pattern of serious inspection findings).

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

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Serious inspection findings

2026-03-16 — ACTUAL HARM (tag F0610, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Respond appropriately to all alleged violations.

2026-03-16 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-03-16 — ACTUAL HARM (tag F0609, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-03-16 — ACTUAL HARM (tag F0908, severity G)

Environmental Deficiencies · correction not recorded in CMS data

Keep all essential equipment working safely.

2026-03-16 — IMMEDIATE JEOPARDY (tag F0695, severity J)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide safe and appropriate respiratory care for a resident when needed.

2026-03-16 — ACTUAL HARM (tag F0865, severity G)

Administration Deficiencies · correction not recorded in CMS data

Have a plan that describes the process for conducting QAPI and QAA activities.

2026-03-16 — ACTUAL HARM (tag F0840, severity G)

Administration Deficiencies · correction not recorded in CMS data

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

2026-03-16 — ACTUAL HARM (tag F0658, severity G)

Resident Assessment and Care Planning Deficiencies · correction not recorded in CMS data

Ensure services provided by the nursing facility meet professional standards of quality.

Staffing, from payroll records

Nursing hours / resident / day

3.36

state median 3.32

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.74

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

55%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $82,617 in fines.

Date	Type	Amount
2026-03-16	Fine	$27,471
2024-10-21	Fine	$55,146

Ownership

Ownership type: For profit - Corporation. Part of the THE ENSIGN GROUP chain.

Other facilities under the same ownership, with their CMS overall ratings:

THE HEALTHCARE CENTER OF EASTVIEW (BIRMINGHAM, AL) — CMS overall2 of 5
Polaris Extended Care (ANCHORAGE, AK) — CMS overall2 of 5
THE HEALTH CENTER AT RESEARCH PARK (HUNTSVILLE, AL) — CMS overall1 of 5
POLARIS TRANSITIONAL CARE (ANCHORAGE, AK) — CMS overall3 of 5
Desert Terrace Healthcare Center (PHOENIX, AZ) — CMS overall3 of 5
PUEBLO SPRINGS REHABILITATION CENTER (TUCSON, AZ) — CMS overall2 of 5
CASAS ADOBES POST ACUTE REHAB CENTER (TUCSON, AZ) — CMS overall3 of 5
MISSION PALMS POST ACUTE (MESA, AZ) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 26 · Potential for more than minimal harm: 48 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-03-16	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2026-03-16	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2026-03-16	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2026-03-16	F0658	Resident Assessment and Care Planning Deficiencies	G	not recorded
2026-03-16	F0695	Quality of Life and Care Deficiencies	J	not recorded
2026-03-16	F0840	Administration Deficiencies	G	not recorded
2026-03-16	F0865	Administration Deficiencies	G	not recorded
2026-03-16	F0908	Environmental Deficiencies	G	not recorded
2024-10-21	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-10-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-10-21	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-21	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-10-21	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-10-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-10-21	F0757	Pharmacy Service Deficiencies	D	not recorded
2024-10-21	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-01-30	F0550	Resident Rights Deficiencies	D	not recorded
2023-01-30	F0578	Resident Rights Deficiencies	D	not recorded
2023-01-30	F0583	Resident Rights Deficiencies	E	not recorded
2023-01-30	F0584	Resident Rights Deficiencies	E	not recorded
2023-01-30	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	H	not recorded
2023-01-30	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-30	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-30	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-01-30	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-30	F0661	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-01-30	F0676	Quality of Life and Care Deficiencies	G	not recorded
2023-01-30	F0677	Quality of Life and Care Deficiencies	G	not recorded
2023-01-30	F0684	Quality of Life and Care Deficiencies	G	not recorded
2023-01-30	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-01-30	F0690	Quality of Life and Care Deficiencies	D	not recorded
2023-01-30	F0692	Quality of Life and Care Deficiencies	H	not recorded
2023-01-30	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-01-30	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-01-30	F0697	Quality of Life and Care Deficiencies	G	not recorded
2023-01-30	F0757	Pharmacy Service Deficiencies	D	not recorded
2023-01-30	F0759	Pharmacy Service Deficiencies	D	not recorded
2023-01-30	F0761	Pharmacy Service Deficiencies	E	not recorded
2023-01-30	F0770	Administration Deficiencies	D	not recorded
2023-01-30	F0835	Administration Deficiencies	H	not recorded
2023-01-30	F0867	Administration Deficiencies	H	not recorded
2023-01-30	F0880	Infection Control Deficiencies	F	not recorded
2023-01-30	F0881	Infection Control Deficiencies	D	not recorded
2021-05-28	F0550	Resident Rights Deficiencies	E	not recorded
2021-05-28	F0554	Resident Rights Deficiencies	D	not recorded
2021-05-28	F0558	Resident Rights Deficiencies	D	not recorded
2021-05-28	F0561	Resident Rights Deficiencies	E	not recorded
2021-05-28	F0583	Resident Rights Deficiencies	D	not recorded
2021-05-28	F0584	Resident Rights Deficiencies	E	not recorded
2021-05-28	F0585	Resident Rights Deficiencies	E	not recorded
2021-05-28	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	H	not recorded
2021-05-28	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2021-05-28	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	E	not recorded
2021-05-28	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2021-05-28	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-05-28	F0677	Quality of Life and Care Deficiencies	E	not recorded
2021-05-28	F0686	Quality of Life and Care Deficiencies	G	not recorded
2021-05-28	F0688	Quality of Life and Care Deficiencies	D	not recorded
2021-05-28	F0689	Quality of Life and Care Deficiencies	G	not recorded
2021-05-28	F0690	Quality of Life and Care Deficiencies	G	not recorded
2021-05-28	F0695	Quality of Life and Care Deficiencies	D	not recorded
2021-05-28	F0697	Quality of Life and Care Deficiencies	G	not recorded
2021-05-28	F0725	Nursing and Physician Services Deficiencies	H	not recorded
2021-05-28	F0726	Nursing and Physician Services Deficiencies	E	not recorded
2021-05-28	F0742	Quality of Life and Care Deficiencies	G	not recorded
2021-05-28	F0756	Pharmacy Service Deficiencies	E	not recorded
2021-05-28	F0760	Pharmacy Service Deficiencies	E	not recorded
2021-05-28	F0804	Nutrition and Dietary Deficiencies	E	not recorded
2021-05-28	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2021-05-28	F0835	Administration Deficiencies	H	not recorded
2021-05-28	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2021-05-28	F0867	Administration Deficiencies	H	not recorded
2021-05-28	F0880	Infection Control Deficiencies	E	not recorded
2021-05-28	F0885	Infection Control Deficiencies	E	not recorded
2021-05-28	F0919	Environmental Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “Provo Rehabilitation and Nursing, Provo” at medicare.gov/care-compare.