SMOKY MOUNTAIN HEALTH AND REHABILITATION CENTER

415 COLE DRIVE, PIGEON FORGE, TN 37863 · CCN 445382 · 120 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections2 of 5CMS staffing1 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-06-21 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-04-05 ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-04-05 IMMEDIATE JEOPARDY (tag F0725, severity J)
Nursing and Physician Services Deficiencies · correction not recorded in CMS data
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
2024-04-05 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.19

state median 3.29

Weekend staffing gap

−16%

fewer nursing hours on weekends · state median −8%

RN hours / resident / day

0.25

registered nurses only

Contract (agency) staff

32%

share of all nursing hours

Days with zero RN hours reported

2

with residents present

Nursing staff turnover

70%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

3 enforcement action(s), totaling $61,180 in fines.

DateTypeAmount
2024-04-05Fine$17,255
2024-04-05Fine$43,925
2024-04-05Payment Denialpayment denial

Ownership

Ownership type: For profit - Limited Liability company. Part of the CCH HEALTHCARE chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 2 · Potential for more than minimal harm: 12 · Immediate jeopardy: 2

Survey dateTagCategorySeverityCorrected
2024-06-21F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2024-04-05F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2024-04-05F0689Quality of Life and Care DeficienciesJnot recorded
2024-04-05F0725Nursing and Physician Services DeficienciesJnot recorded
2024-01-05F0578Resident Rights DeficienciesDnot recorded
2024-01-05F0584Resident Rights DeficienciesEnot recorded
2024-01-05F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-05F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-05F0842Resident Assessment and Care Planning DeficienciesDnot recorded
2024-01-05F0880Infection Control DeficienciesDnot recorded
2019-09-11F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2019-09-11F0677Quality of Life and Care DeficienciesEnot recorded
2019-09-11F0689Quality of Life and Care DeficienciesDnot recorded
2019-09-11F0725Nursing and Physician Services DeficienciesEnot recorded
2019-09-11F0812Nutrition and Dietary DeficienciesEnot recorded
2019-09-11F0867Administration DeficienciesFnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “SMOKY MOUNTAIN HEALTH AND REHABILITATION CENTER, PIGEON FORGE” at medicare.gov/care-compare.