COMPLETE CARE AT HARSTON HALL LLC
State inspectors recorded 2 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
Serious inspection findings
2024-08-15 — IMMEDIATE JEOPARDY (tag F0602, severity K)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from the wrongful use of the resident's belongings or money.
2024-08-15 — IMMEDIATE JEOPARDY (tag F0609, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Staffing, from payroll records
Nursing hours / resident / day
3.06
state median 3.36
Weekend staffing gap
−3%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.10
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Days with zero RN hours reported
18
with residents present
Nursing staff turnover
51%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
2 enforcement action(s), totaling $17,113 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-06-21 | Fine | $8,556 |
| 2024-06-21 | Fine | $8,557 |
Ownership
Ownership type: For profit - Corporation. Part of the COMPLETE CARE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- COMPLETE CARE AT MIDDLEBURY (MIDDLEBURY, CT) —
- COMPLETE CARE AT FOX HILL (VERNON, CT) —
- COMPLETE CARE AT MERIDEN (MERIDEN, CT) —
- COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) —
- COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) —
- COMPLETE CARE AT HARRINGTON COURT (COLCHESTER, CT) —
- COMPLETE CARE AT GROTON REGENCY (GROTON, CT) —
- COMPLETE CARE AT KIMBERLY HALL NORTH (WINDSOR, CT) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-04-23 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-04-23 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-23 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-23 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-23 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-04-23 | F0803 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2026-04-23 | F0812 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2026-04-23 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2026-04-23 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2026-01-20 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2025-10-06 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-09-17 | F0557 | Resident Rights Deficiencies | D | not recorded |
| 2025-09-17 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-04-25 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2025-04-25 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2025-04-25 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2025-04-25 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-04-25 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-04-25 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-04-25 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-25 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-25 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-25 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-25 | F0697 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-04-25 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2025-04-25 | F0726 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2025-04-25 | F0730 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2025-04-25 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-04-25 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-04-25 | F0804 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2025-04-25 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-04-25 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-04-25 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2025-04-25 | F0908 | Environmental Deficiencies | D | not recorded |
| 2025-04-25 | F0925 | Environmental Deficiencies | D | not recorded |
| 2025-04-25 | F0943 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-01-21 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-11-05 | F0623 | Resident Rights Deficiencies | B | not recorded |
| 2024-08-15 | F0576 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-15 | F0583 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-15 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | K | not recorded |
| 2024-08-15 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-08-15 | F0835 | Administration Deficiencies | D | not recorded |
| 2024-08-15 | F0895 | Administration Deficiencies | E | not recorded |
| 2024-06-21 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-21 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-21 | F0565 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-21 | F0577 | Resident Rights Deficiencies | C | not recorded |
| 2024-06-21 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-21 | F0585 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-21 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-21 | F0685 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-21 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-21 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-06-21 | F0699 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-21 | F0730 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-06-21 | F0732 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-06-21 | F0756 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-06-21 | F0803 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-06-21 | F0806 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-06-21 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2024-06-21 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-06-21 | F0881 | Infection Control Deficiencies | E | not recorded |
| 2024-06-21 | F0921 | Environmental Deficiencies | E | not recorded |
| 2023-09-21 | F0565 | Resident Rights Deficiencies | D | not recorded |
| 2023-09-21 | F0808 | Nutrition and Dietary Deficiencies | D | not recorded |