QUALITY LIFE SERVICES - NEW CASTLE

520 FRIENDSHIP STREET, NEW CASTLE, PA 16101 · CCN 395003 · 204 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

3.23

state median 3.36

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.36

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

56%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Limited Liability company. Part of the QUALITY LIFE SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

QUALITY LIFE SERVICES - CHICORA (CHICORA, PA) — CMS overall1 of 5
QUALITY LIFE SERVICES - APOLLO (APOLLO, PA) — CMS overall1 of 5
QUALITY LIFE SERVICES - SUGAR CREEK (WORTHINGTON, PA) — CMS overall2 of 5
QUALITY LIFE SERVICES - SARVER (SARVER, PA) — CMS overall3 of 5
QUALITY LIFE SERVICES - GROVE CITY (GROVE CITY, PA) — CMS overall4 of 5
QUALITY LIFE SERVICES - MARKLEYSBURG (MARKLEYSBURG, PA) — CMS overall2 of 5
QUALITY LIFE SERVICES - MERCER (MERCER, PA) — CMS overall5 of 5
QUALITY LIFE SERVICES - HENRY CLAY (MARKLEYSBURG, PA) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 2 · Potential for more than minimal harm: 15

Survey date	Tag	Category	Severity	Corrected
2026-05-21	F0842	Resident Assessment and Care Planning Deficiencies	B	not recorded
2025-12-02	F0559	Resident Rights Deficiencies	D	not recorded
2025-05-08	F0550	Resident Rights Deficiencies	D	not recorded
2025-05-08	F0580	Resident Rights Deficiencies	D	not recorded
2025-05-08	F0655	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-05-08	F0690	Quality of Life and Care Deficiencies	D	not recorded
2025-05-08	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-05-08	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-05-08	F0761	Pharmacy Service Deficiencies	D	not recorded
2025-05-08	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2025-05-08	F0880	Infection Control Deficiencies	D	not recorded
2024-10-25	F0580	Resident Rights Deficiencies	D	not recorded
2024-10-25	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-06-14	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-10-11	F0880	Infection Control Deficiencies	E	not recorded
2023-06-30	F0584	Resident Rights Deficiencies	E	not recorded
2023-06-30	F0623	Resident Rights Deficiencies	B	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “QUALITY LIFE SERVICES - NEW CASTLE, NEW CASTLE” at medicare.gov/care-compare.