HIGHLAND HOUSE NURSING & REHABILITATION CENTER

2201 NW HIGHLAND AVENUE, GRANTS PASS, OR 97526 · CCN 385149 · 119 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2024-07-16 — IMMEDIATE JEOPARDY (tag F0600, severity K)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

3.78

state median 4.21

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.09

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

46%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

2 enforcement action(s), totaling $36,852 in fines.

Date	Type	Amount
2024-10-08	Fine	$36,852
2024-06-14	Payment Denial	payment denial

Ownership

Ownership type: For profit - Limited Liability company. Part of the VOLARE HEALTH chain.

Other facilities under the same ownership, with their CMS overall ratings:

HALE NANI REHABILITATION AND NURSING CENTER (HONOLULU, HI) — CMS overallnot rated
Lakeshore Manor Nursing & Rehab (Slidell, LA) — CMS overall1 of 5
ST BERNARD NURSING & REHAB (NEW ORLEANS, LA) — CMS overall1 of 5
Chateau Napoleon Caring, LLC (NAPOLEONVILLE, LA) — CMS overall1 of 5
Cypress at Lake Providence (LAKE PROVIDENCE, LA) — CMS overall1 of 5
HILLSIDE HEIGHTS REHABILITATION CENTER (EUGENE, OR) — CMS overall3 of 5
CORVALLIS MANOR (CORVALLIS, OR) — CMS overallnot rated
HEARTHSTONE NURSING & REHABILITATION CENTER (MEDFORD, OR) — CMS overall1 of 5

Full citation history

By severity: Potential for more than minimal harm: 69 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2026-04-22	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0578	Resident Rights Deficiencies	D	not recorded
2025-12-03	F0584	Resident Rights Deficiencies	E	not recorded
2025-12-03	F0605	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-12-03	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-12-03	F0628	Resident Rights Deficiencies	D	not recorded
2025-12-03	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-03	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-12-03	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0692	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0740	Quality of Life and Care Deficiencies	D	not recorded
2025-12-03	F0808	Nutrition and Dietary Deficiencies	D	not recorded
2025-12-03	F0880	Infection Control Deficiencies	E	not recorded
2025-04-03	F0557	Resident Rights Deficiencies	D	not recorded
2025-04-03	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-04-03	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-08-07	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-07-16	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	K	not recorded
2024-06-14	F0550	Resident Rights Deficiencies	E	not recorded
2024-06-14	F0552	Resident Rights Deficiencies	D	not recorded
2024-06-14	F0580	Resident Rights Deficiencies	D	not recorded
2024-06-14	F0583	Resident Rights Deficiencies	D	not recorded
2024-06-14	F0584	Resident Rights Deficiencies	E	not recorded
2024-06-14	F0585	Resident Rights Deficiencies	E	not recorded
2024-06-14	F0604	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-06-14	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-06-14	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-06-14	F0636	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-14	F0637	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-14	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-14	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-14	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-06-14	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-06-14	F0684	Quality of Life and Care Deficiencies	E	not recorded
2024-06-14	F0685	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0692	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0695	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0697	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0699	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0732	Nursing and Physician Services Deficiencies	E	not recorded
2024-06-14	F0745	Quality of Life and Care Deficiencies	D	not recorded
2024-06-14	F0756	Pharmacy Service Deficiencies	E	not recorded
2024-06-14	F0759	Pharmacy Service Deficiencies	E	not recorded
2024-06-14	F0880	Infection Control Deficiencies	D	not recorded
2024-06-14	F0881	Infection Control Deficiencies	D	not recorded
2024-06-14	F0947	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-10	F0554	Resident Rights Deficiencies	D	not recorded
2023-03-10	F0578	Resident Rights Deficiencies	E	not recorded
2023-03-10	F0584	Resident Rights Deficiencies	E	not recorded
2023-03-10	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-03-10	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-03-10	F0641	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-10	F0658	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-03-10	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-03-10	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-03-10	F0687	Quality of Life and Care Deficiencies	D	not recorded
2023-03-10	F0695	Quality of Life and Care Deficiencies	D	not recorded
2023-03-10	F0698	Quality of Life and Care Deficiencies	D	not recorded
2023-03-10	F0725	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-10	F0730	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-10	F0732	Nursing and Physician Services Deficiencies	E	not recorded
2023-03-10	F0745	Quality of Life and Care Deficiencies	D	not recorded
2023-03-10	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-03-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-03-10	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-03-10	F0880	Infection Control Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HIGHLAND HOUSE NURSING & REHABILITATION CENTER, GRANTS PASS” at medicare.gov/care-compare.