REGENCY FLORENCE

1951 E. 21ST STREET, FLORENCE, OR 97439 · CCN 385142 · 72 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing4 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

30 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-08-25 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

4.03

state median 4.21

Weekend staffing gap

+1%

more nursing hours on weekends · state median −7%

RN hours / resident / day

0.51

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

51%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $7,443 in fines.

Date	Type	Amount
2023-08-25	Fine	$7,443

Ownership

Ownership type: For profit - Corporation. Part of the REGENCY PACIFIC MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

Kauai Care Center (Waimea, HI) — CMS overall3 of 5
REGENCY GRESHAM NURSING & REHABILITATION CENTER (GRESHAM, OR) — CMS overall5 of 5
REGENCY CARE OF ROGUE VALLEY (GRANTS PASS, OR) — CMS overall5 of 5
PILOT BUTTE REHABILITATION CENTER (BEND, OR) — CMS overall2 of 5
REGENCY ALBANY (ALBANY, OR) — CMS overall2 of 5
REGENCY REDMOND REHABILITATION AND NURSING CENTER (REDMOND, OR) — CMS overall5 of 5
LAUREL HILL NURSING CENTER (GRANTS PASS, OR) — CMS overall3 of 5
Regency Prineville Rehabilitation & Nursing Center (PRINEVILLE, OR) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 29

Survey date	Tag	Category	Severity	Corrected
2026-04-24	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2026-04-24	F0684	Quality of Life and Care Deficiencies	D	not recorded
2026-04-24	F0880	Infection Control Deficiencies	D	not recorded
2025-03-26	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0552	Resident Rights Deficiencies	D	not recorded
2024-12-06	F0578	Resident Rights Deficiencies	D	not recorded
2024-12-06	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-12-06	F0684	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0685	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0699	Quality of Life and Care Deficiencies	D	not recorded
2024-12-06	F0756	Pharmacy Service Deficiencies	D	not recorded
2024-12-06	F0770	Administration Deficiencies	D	not recorded
2024-12-06	F0791	Quality of Life and Care Deficiencies	D	not recorded
2024-04-24	F0677	Quality of Life and Care Deficiencies	D	not recorded
2023-11-07	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-10-09	F0658	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-10-09	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-10-09	F0686	Quality of Life and Care Deficiencies	E	not recorded
2023-10-09	F0755	Pharmacy Service Deficiencies	E	not recorded
2023-10-09	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-10-09	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-10-09	F0812	Nutrition and Dietary Deficiencies	E	not recorded
2023-10-09	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-25	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-25	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-25	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-08-25	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-08-25	F0689	Quality of Life and Care Deficiencies	G	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “REGENCY FLORENCE, FLORENCE” at medicare.gov/care-compare.