PILOT BUTTE REHABILITATION CENTER

1876 NE HIGHWAY 20, BEND, OR 97701 · CCN 385138 · 74 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Serious inspection findings

2024-09-09 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2023-02-25 ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.89

state median 4.21

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −7%

RN hours / resident / day

0.55

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Nursing staff turnover

51%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $8,827 in fines.

DateTypeAmount
2024-09-09Fine$8,827

Ownership

Ownership type: For profit - Corporation. Part of the REGENCY PACIFIC MANAGEMENT chain.

Other facilities under the same ownership, with their CMS overall ratings:

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 43 · Immediate jeopardy: 1

Survey dateTagCategorySeverityCorrected
2025-09-19F0552Resident Rights DeficienciesDnot recorded
2025-09-19F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-09-19F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2025-09-19F0628Resident Rights DeficienciesDnot recorded
2025-09-19F0684Quality of Life and Care DeficienciesDnot recorded
2025-09-19F0689Quality of Life and Care DeficienciesEnot recorded
2025-09-19F0812Nutrition and Dietary DeficienciesEnot recorded
2025-09-19F0880Infection Control DeficienciesEnot recorded
2024-09-09F0689Quality of Life and Care DeficienciesJnot recorded
2024-05-31F0552Resident Rights DeficienciesDnot recorded
2024-05-31F0561Resident Rights DeficienciesDnot recorded
2024-05-31F0578Resident Rights DeficienciesDnot recorded
2024-05-31F0582Resident Rights DeficienciesDnot recorded
2024-05-31F0584Resident Rights DeficienciesEnot recorded
2024-05-31F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-05-31F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2024-05-31F0684Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0685Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0686Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0689Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0698Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0745Quality of Life and Care DeficienciesDnot recorded
2024-05-31F0758Pharmacy Service DeficienciesDnot recorded
2024-05-31F0760Pharmacy Service DeficienciesDnot recorded
2024-05-31F0803Nutrition and Dietary DeficienciesEnot recorded
2024-05-31F0804Nutrition and Dietary DeficienciesEnot recorded
2024-05-31F0806Nutrition and Dietary DeficienciesDnot recorded
2024-05-31F0812Nutrition and Dietary DeficienciesEnot recorded
2024-05-31F0883Infection Control DeficienciesDnot recorded
2024-04-17F0609Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-04-17F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesDnot recorded
2024-04-17F0689Quality of Life and Care DeficienciesDnot recorded
2023-02-25F0580Resident Rights DeficienciesDnot recorded
2023-02-25F0657Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-25F0658Resident Assessment and Care Planning DeficienciesFnot recorded
2023-02-25F0659Resident Assessment and Care Planning DeficienciesDnot recorded
2023-02-25F0677Quality of Life and Care DeficienciesDnot recorded
2023-02-25F0684Quality of Life and Care DeficienciesDnot recorded
2023-02-25F0686Quality of Life and Care DeficienciesGnot recorded
2023-02-25F0687Quality of Life and Care DeficienciesDnot recorded
2023-02-25F0726Nursing and Physician Services DeficienciesDnot recorded
2023-02-25F0812Nutrition and Dietary DeficienciesFnot recorded
2023-02-25F0880Infection Control DeficienciesFnot recorded
2023-02-25F0886Infection Control DeficienciesFnot recorded
2023-02-25F0921Environmental DeficienciesEnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “PILOT BUTTE REHABILITATION CENTER, BEND” at medicare.gov/care-compare.