HEARTHSTONE NURSING & REHABILITATION CENTER
State inspectors recorded 4 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.
CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.
Serious inspection findings
2024-05-31 — IMMEDIATE JEOPARDY (tag F0686, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-05-31 — IMMEDIATE JEOPARDY (tag F0607, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2024-05-31 — IMMEDIATE JEOPARDY (tag F0684, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-05-31 — IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-02-27 — ACTUAL HARM (tag F0600, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2023-11-08 — ACTUAL HARM (tag F0697, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
Staffing, from payroll records
Nursing hours / resident / day
3.48
state median 4.21
Weekend staffing gap
−6%
fewer nursing hours on weekends · state median −7%
RN hours / resident / day
0.34
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
37%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
5 enforcement action(s), totaling $230,522 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-31 | Fine | $88,282 |
| 2024-05-31 | Payment Denial | payment denial |
| 2024-02-01 | Fine | $82,274 |
| 2024-02-01 | Payment Denial | payment denial |
| 2023-10-23 | Fine | $59,966 |
Ownership
Ownership type: For profit - Limited Liability company. Part of the VOLARE HEALTH chain.
Other facilities under the same ownership, with their CMS overall ratings:
- HALE NANI REHABILITATION AND NURSING CENTER (HONOLULU, HI) —
- Lakeshore Manor Nursing & Rehab (Slidell, LA) —
- ST BERNARD NURSING & REHAB (NEW ORLEANS, LA) —
- Chateau Napoleon Caring, LLC (NAPOLEONVILLE, LA) —
- Cypress at Lake Providence (LAKE PROVIDENCE, LA) —
- HILLSIDE HEIGHTS REHABILITATION CENTER (EUGENE, OR) —
- CORVALLIS MANOR (CORVALLIS, OR) —
- FRENCH PRAIRIE NURSING & REHABILITATION CENTER (WOODBURN, OR) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-03-04 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-03-04 | F0620 | Resident Rights Deficiencies | D | not recorded |
| 2026-03-04 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-04 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2026-03-04 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-11-25 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-05-23 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-05-23 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-05-23 | F0636 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-05-23 | F0698 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-05-23 | F0791 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-07 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-07 | F0623 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-07 | F0625 | Resident Rights Deficiencies | D | not recorded |
| 2024-12-07 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-07 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-07 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-12-07 | F0755 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-12-07 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-12-07 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-12-07 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-11-05 | F0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-06-28 | F0550 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-28 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-28 | F0554 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-28 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-28 | F0582 | Resident Rights Deficiencies | D | not recorded |
| 2024-06-28 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2024-06-28 | F0657 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-06-28 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-28 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-28 | F0730 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-06-28 | F0755 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-06-28 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-28 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-28 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-06-28 | F0847 | Administration Deficiencies | D | not recorded |
| 2024-06-28 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-06-28 | F0947 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2024-05-31 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-05-31 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-05-31 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | J | not recorded |
| 2024-05-31 | F0684 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-05-31 | F0686 | Quality of Life and Care Deficiencies | J | not recorded |
| 2024-05-31 | F0725 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-05-31 | F0726 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-05-31 | F0867 | Administration Deficiencies | F | not recorded |
| 2024-02-27 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | G | not recorded |
| 2024-02-27 | F0655 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-27 | F0699 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-27 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2024-02-27 | F0727 | Nursing and Physician Services Deficiencies | F | not recorded |
| 2024-02-27 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2024-02-27 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2024-02-01 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-01 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-02-01 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-01 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-01 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-02-01 | F0773 | Administration Deficiencies | D | not recorded |
| 2024-02-01 | F0810 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2023-11-08 | F0552 | Resident Rights Deficiencies | D | not recorded |
| 2023-11-08 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-11-08 | F0677 | Quality of Life and Care Deficiencies | F | not recorded |
| 2023-11-08 | F0684 | Quality of Life and Care Deficiencies | E | not recorded |
| 2023-11-08 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-11-08 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-11-08 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2023-11-08 | F0697 | Quality of Life and Care Deficiencies | G | not recorded |
| 2023-11-08 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2023-11-08 | F0727 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2023-11-08 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2023-10-23 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-10-23 | F0636 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2023-10-23 | F0657 | Resident Assessment and Care Planning Deficiencies | D | not recorded |