HIGHER CALL NURSING CENTER

407 WHITEBIRD STREET, QUAPAW, OK 74363 · CCN 375579 · 86 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing4 of 5CMS quality3 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 3 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

Serious inspection findings

2024-03-28 IMMEDIATE JEOPARDY (tag F0561, severity J)
Resident Rights Deficiencies · correction not recorded in CMS data
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
2024-03-28 IMMEDIATE JEOPARDY (tag F0600, severity J)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-03-28 IMMEDIATE JEOPARDY (tag F0678, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
2024-03-28 ACTUAL HARM (tag F0604, severity G)
Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
2023-04-04 IMMEDIATE JEOPARDY (tag F0742, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
2023-04-04 IMMEDIATE JEOPARDY (tag F0689, severity J)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

2.88

state median 2.78

Weekend staffing gap

+5%

more nursing hours on weekends · state median −5%

RN hours / resident / day

0.32

registered nurses only

Contract (agency) staff

0%

share of all nursing hours

Days with zero RN hours reported

6

with residents present

Nursing staff turnover

62%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $18,113 in fines.

DateTypeAmount
2024-03-28Fine$18,113

Ownership

Ownership type: For profit - Limited Liability company.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 22 · Immediate jeopardy: 5

Survey dateTagCategorySeverityCorrected
2026-01-09F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2026-01-09F0812Nutrition and Dietary DeficienciesFnot recorded
2026-01-09F0880Infection Control DeficienciesDnot recorded
2024-05-16F0582Resident Rights DeficienciesDnot recorded
2024-05-16F0700Quality of Life and Care DeficienciesDnot recorded
2024-05-16F0758Pharmacy Service DeficienciesEnot recorded
2024-05-16F0812Nutrition and Dietary DeficienciesEnot recorded
2024-05-16F0880Infection Control DeficienciesDnot recorded
2024-03-28F0561Resident Rights DeficienciesJnot recorded
2024-03-28F0580Resident Rights DeficienciesDnot recorded
2024-03-28F0600Freedom from Abuse, Neglect, and Exploitation DeficienciesJnot recorded
2024-03-28F0604Freedom from Abuse, Neglect, and Exploitation DeficienciesGnot recorded
2024-03-28F0610Freedom from Abuse, Neglect, and Exploitation DeficienciesFnot recorded
2024-03-28F0678Quality of Life and Care DeficienciesJnot recorded
2024-03-28F0684Quality of Life and Care DeficienciesDnot recorded
2023-04-04F0641Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-04F0644Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-04F0655Resident Assessment and Care Planning DeficienciesDnot recorded
2023-04-04F0656Resident Assessment and Care Planning DeficienciesEnot recorded
2023-04-04F0657Resident Assessment and Care Planning DeficienciesEnot recorded
2023-04-04F0684Quality of Life and Care DeficienciesEnot recorded
2023-04-04F0686Quality of Life and Care DeficienciesDnot recorded
2023-04-04F0689Quality of Life and Care DeficienciesJnot recorded
2023-04-04F0690Quality of Life and Care DeficienciesDnot recorded
2023-04-04F0695Quality of Life and Care DeficienciesDnot recorded
2023-04-04F0726Nursing and Physician Services DeficienciesEnot recorded
2023-04-04F0742Quality of Life and Care DeficienciesJnot recorded
2023-04-04F0755Pharmacy Service DeficienciesDnot recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HIGHER CALL NURSING CENTER, QUAPAW” at medicare.gov/care-compare.