HERITAGE HILLS LIVING & REHABILITATION CENTER

411 NORTH WEST STREET, MCALESTER, OK 74502 · CCN 375317 · 81 certified beds · Data as of 2026-07-01

CMS overall1 of 5CMS inspections1 of 5CMS staffing3 of 5CMS quality2 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.

CMS has flagged this facility with its abuse icon, which marks facilities cited for abuse in recent inspections.

Get the full report Watch this facility

Serious inspection findings

2024-10-31 — ACTUAL HARM (tag F0600, severity G)

Freedom from Abuse, Neglect, and Exploitation Deficiencies · correction not recorded in CMS data

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Staffing, from payroll records

Nursing hours / resident / day

2.45

state median 2.78

Weekend staffing gap

+10%

more nursing hours on weekends · state median −5%

RN hours / resident / day

0.14

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

54%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

Keep an eye on this facility

Monitoring alerts are launching soon: new citations, penalties, ownership changes, and staffing drops for facilities you follow. Leave your email and we'll notify you when it goes live for HERITAGE HILLS LIVING & REHABILITATION CENTER.

Penalties and enforcement

2 enforcement action(s), totaling $73,288 in fines.

Date	Type	Amount
2024-10-31	Fine	$73,288
2024-10-31	Payment Denial	payment denial

Ownership

Ownership type: For profit - Individual.

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 51

Survey date	Tag	Category	Severity	Corrected
2025-11-24	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-11-24	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-11-24	F0842	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-07-30	F0583	Resident Rights Deficiencies	E	not recorded
2025-07-30	F0584	Resident Rights Deficiencies	E	not recorded
2025-07-30	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2025-07-30	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-07-30	F0689	Quality of Life and Care Deficiencies	E	not recorded
2024-12-27	F0584	Resident Rights Deficiencies	D	not recorded
2024-10-31	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	G	not recorded
2024-10-31	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-10-31	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2024-10-31	F0644	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-10-31	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-10-31	F0695	Quality of Life and Care Deficiencies	E	not recorded
2024-10-31	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2024-10-31	F0880	Infection Control Deficiencies	F	not recorded
2023-10-12	F0584	Resident Rights Deficiencies	E	not recorded
2023-10-12	F0880	Infection Control Deficiencies	E	not recorded
2023-08-10	F0552	Resident Rights Deficiencies	D	not recorded
2023-08-10	F0561	Resident Rights Deficiencies	D	not recorded
2023-08-10	F0583	Resident Rights Deficiencies	E	not recorded
2023-08-10	F0584	Resident Rights Deficiencies	E	not recorded
2023-08-10	F0638	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-10	F0641	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-08-10	F0642	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-10	F0644	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-08-10	F0645	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-10	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-10	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2023-08-10	F0661	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-08-10	F0677	Quality of Life and Care Deficiencies	E	not recorded
2023-08-10	F0684	Quality of Life and Care Deficiencies	E	not recorded
2023-08-10	F0686	Quality of Life and Care Deficiencies	E	not recorded
2023-08-10	F0689	Quality of Life and Care Deficiencies	E	not recorded
2023-08-10	F0756	Pharmacy Service Deficiencies	D	not recorded
2023-08-10	F0757	Pharmacy Service Deficiencies	D	not recorded
2023-08-10	F0758	Pharmacy Service Deficiencies	E	not recorded
2023-08-10	F0760	Pharmacy Service Deficiencies	E	not recorded
2023-08-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-08-10	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2023-08-10	F0880	Infection Control Deficiencies	D	not recorded
2022-09-02	F0561	Resident Rights Deficiencies	E	not recorded
2022-09-02	F0578	Resident Rights Deficiencies	F	not recorded
2022-09-02	F0656	Resident Assessment and Care Planning Deficiencies	E	not recorded
2022-09-02	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-09-02	F0684	Quality of Life and Care Deficiencies	E	not recorded
2022-09-02	F0689	Quality of Life and Care Deficiencies	E	not recorded
2022-09-02	F0880	Infection Control Deficiencies	E	not recorded
2022-09-02	F0921	Environmental Deficiencies	E	not recorded
2022-09-02	F0924	Environmental Deficiencies	E	not recorded
2022-09-02	F0925	Environmental Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “HERITAGE HILLS LIVING & REHABILITATION CENTER, MCALESTER” at medicare.gov/care-compare.