OTTERBEIN NEW ALBANY
State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2026-02-26 — ACTUAL HARM (tag F0686, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2025-05-15 — ACTUAL HARM (tag F0689, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Staffing, from payroll records
Nursing hours / resident / day
4.29
state median 3.20
Weekend staffing gap
−1%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.55
registered nurses only
Contract (agency) staff
0%
share of all nursing hours
Nursing staff turnover
41%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
CMS records no penalties for this facility.
Ownership
Ownership type: Non profit - Corporation. Part of the OTTERBEIN SENIORLIFE chain.
Other facilities under the same ownership, with their CMS overall ratings:
- OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE (FRANKLIN, IN) —
- OTTERBEIN LEBANON RETIREMENT COMMUNITY (LEBANON, OH) —
- GREEN HILLS CENTER (WEST LIBERTY, OH) —
- OTTERBEIN PORTAGE VALLEY (PEMBERVILLE, OH) —
- OTTERBEIN ST MARYS RETIREMENT COMMUNITY (ST MARYS, OH) —
- OTTERBEIN-CRIDERSVILLE (CRIDERSVILLE, OH) —
- OTTERBEIN SUNSET HOUSE (TOLEDO, OH) —
- OTTERBEIN SUNSET VILLAGE (SYLVANIA, OH) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-02-26 | F0605 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-26 | F0686 | Quality of Life and Care Deficiencies | G | not recorded |
| 2026-02-26 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-02-26 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-02-26 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2026-02-26 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2026-02-26 | F0880 | Infection Control Deficiencies | D | not recorded |
| 2025-05-15 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-05-15 | F0689 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-05-15 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-08-21 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-21 | F0558 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-21 | F0561 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-21 | F0569 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-21 | F0584 | Resident Rights Deficiencies | D | not recorded |
| 2024-08-21 | F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2024-08-21 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-08-21 | F0656 | Resident Assessment and Care Planning Deficiencies | E | not recorded |
| 2024-08-21 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0686 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0690 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-08-21 | F0695 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-08-21 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-21 | F0757 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-21 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-21 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-08-21 | F0770 | Administration Deficiencies | D | not recorded |
| 2024-08-21 | F0773 | Administration Deficiencies | D | not recorded |
| 2024-08-21 | F0803 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-08-21 | F0804 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-08-21 | F0805 | Nutrition and Dietary Deficiencies | D | not recorded |
| 2024-08-21 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2024-08-21 | F0842 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2024-08-21 | F0880 | Infection Control Deficiencies | E | not recorded |
| 2024-08-21 | F0881 | Infection Control Deficiencies | D | not recorded |
| 2024-08-21 | F0947 | Nursing and Physician Services Deficiencies | C | not recorded |
| 2023-10-31 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2023-08-21 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2022-07-25 | F0558 | Resident Rights Deficiencies | E | not recorded |
| 2022-07-25 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2022-07-25 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | E | not recorded |
| 2022-07-25 | F0641 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2022-07-25 | F0679 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0684 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0692 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0695 | Quality of Life and Care Deficiencies | D | not recorded |
| 2022-07-25 | F0725 | Nursing and Physician Services Deficiencies | E | not recorded |
| 2022-07-25 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2022-07-25 | F0758 | Pharmacy Service Deficiencies | D | not recorded |
| 2022-07-25 | F0802 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-07-25 | F0804 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-07-25 | F0812 | Nutrition and Dietary Deficiencies | E | not recorded |
| 2022-07-25 | F0880 | Infection Control Deficiencies | F | not recorded |