OTTERBEIN NORTH SHORE

9400 NORTH SHORE BLVD, LAKESIDE, OH 43440 · CCN 366358 · 20 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing5 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

4.32

state median 3.20

Weekend staffing gap

+1%

more nursing hours on weekends · state median −4%

RN hours / resident / day

1.23

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

53%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation. Part of the OTTERBEIN SENIORLIFE chain.

Other facilities under the same ownership, with their CMS overall ratings:

OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE (FRANKLIN, IN) — CMS overall2 of 5
OTTERBEIN LEBANON RETIREMENT COMMUNITY (LEBANON, OH) — CMS overall5 of 5
GREEN HILLS CENTER (WEST LIBERTY, OH) — CMS overall3 of 5
OTTERBEIN PORTAGE VALLEY (PEMBERVILLE, OH) — CMS overall4 of 5
OTTERBEIN ST MARYS RETIREMENT COMMUNITY (ST MARYS, OH) — CMS overall4 of 5
OTTERBEIN-CRIDERSVILLE (CRIDERSVILLE, OH) — CMS overall3 of 5
OTTERBEIN SUNSET HOUSE (TOLEDO, OH) — CMS overall3 of 5
OTTERBEIN SUNSET VILLAGE (SYLVANIA, OH) — CMS overall2 of 5

Full citation history

By severity: No harm, potential for minimal harm: 3 · Potential for more than minimal harm: 18

Survey date	Tag	Category	Severity	Corrected
2026-03-27	F0578	Resident Rights Deficiencies	D	not recorded
2026-03-27	F0580	Resident Rights Deficiencies	D	not recorded
2026-03-27	F0686	Quality of Life and Care Deficiencies	D	not recorded
2026-03-27	F0692	Quality of Life and Care Deficiencies	D	not recorded
2026-03-27	F0755	Pharmacy Service Deficiencies	D	not recorded
2026-03-27	F0760	Pharmacy Service Deficiencies	D	not recorded
2026-03-27	F0880	Infection Control Deficiencies	D	not recorded
2025-09-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-04-17	F0558	Resident Rights Deficiencies	D	not recorded
2025-04-17	F0575	Resident Rights Deficiencies	B	not recorded
2025-04-17	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-04-17	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-04-17	F0732	Nursing and Physician Services Deficiencies	B	not recorded
2025-04-17	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-04-17	F0880	Infection Control Deficiencies	D	not recorded
2025-04-17	F0883	Infection Control Deficiencies	D	not recorded
2024-06-17	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-06-17	F0851	Administration Deficiencies	F	not recorded
2023-03-23	F0693	Quality of Life and Care Deficiencies	D	not recorded
2023-03-23	F0868	Administration Deficiencies	C	not recorded
2023-03-23	F0880	Infection Control Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “OTTERBEIN NORTH SHORE, LAKESIDE” at medicare.gov/care-compare.