NORWOOD TOWERS POST-ACUTE
State inspectors recorded 1 citation(s) in the last three years where CMS determined a resident was actually harmed.
Serious inspection findings
2025-12-16 — ACTUAL HARM (tag F0697, severity G)
Quality of Life and Care Deficiencies · correction not recorded in CMS data
Provide safe, appropriate pain management for a resident who requires such services.
Staffing, from payroll records
Nursing hours / resident / day
2.95
state median 3.20
Weekend staffing gap
−15%
fewer nursing hours on weekends · state median −4%
RN hours / resident / day
0.20
registered nurses only
Contract (agency) staff
12%
share of all nursing hours
Nursing staff turnover
63%
per year, per CMS
Keep an eye on this facility
Penalties and enforcement
1 enforcement action(s), totaling $0 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-12-16 | Payment Denial | payment denial |
Ownership
Ownership type: For profit - Limited Liability company. Part of the PACS GROUP chain.
Other facilities under the same ownership, with their CMS overall ratings:
- CENTENNIAL POST ACUTE (ANCHORAGE, AK) —
- APACHE JUNCTION HEALTH CENTER (APACHE JUNCTION, AZ) —
- RIDGECREST POST ACUTE (PHOENIX, AZ) —
- SANDRIDGE POST ACUTE (MESA, AZ) —
- Sun City Post Acute (SUN CITY, AZ) —
- MARYLAND GARDENS POST ACUTE (PHOENIX, AZ) —
- Palm Valley Post Acute (GOODYEAR, AZ) —
- Ahwatukee Post Acute (PHOENIX, AZ) —
Full citation history
| Survey date | Tag | Category | Severity | Corrected |
|---|---|---|---|---|
| 2026-02-26 | F0760 | Pharmacy Service Deficiencies | D | not recorded |
| 2026-02-11 | F0561 | Resident Rights Deficiencies | D | not recorded |
| 2026-02-11 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2026-02-11 | F0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-11 | F0603 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-11 | F0607 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-11 | F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2026-02-11 | F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | D | not recorded |
| 2025-12-16 | F0550 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-16 | F0580 | Resident Rights Deficiencies | D | not recorded |
| 2025-12-16 | F0585 | Resident Rights Deficiencies | F | not recorded |
| 2025-12-16 | F0637 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-16 | F0644 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-16 | F0646 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2025-12-16 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-16 | F0689 | Quality of Life and Care Deficiencies | D | not recorded |
| 2025-12-16 | F0697 | Quality of Life and Care Deficiencies | G | not recorded |
| 2025-12-16 | F0761 | Pharmacy Service Deficiencies | D | not recorded |
| 2025-12-16 | F0803 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-12-16 | F0812 | Nutrition and Dietary Deficiencies | F | not recorded |
| 2025-12-16 | F0919 | Environmental Deficiencies | D | not recorded |
| 2025-12-16 | F0921 | Environmental Deficiencies | E | not recorded |
| 2024-06-27 | F0677 | Quality of Life and Care Deficiencies | D | not recorded |
| 2024-06-27 | F0689 | Quality of Life and Care Deficiencies | E | not recorded |
| 2024-06-27 | F0756 | Pharmacy Service Deficiencies | D | not recorded |
| 2024-06-27 | F0761 | Pharmacy Service Deficiencies | E | not recorded |
| 2021-05-27 | F0565 | Resident Rights Deficiencies | E | not recorded |
| 2021-05-27 | F0570 | Resident Rights Deficiencies | E | not recorded |
| 2021-05-27 | F0578 | Resident Rights Deficiencies | D | not recorded |
| 2021-05-27 | F0584 | Resident Rights Deficiencies | E | not recorded |
| 2021-05-27 | F0625 | Resident Rights Deficiencies | E | not recorded |
| 2021-05-27 | F0656 | Resident Assessment and Care Planning Deficiencies | D | not recorded |
| 2021-05-27 | F0688 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-05-27 | F0730 | Nursing and Physician Services Deficiencies | D | not recorded |
| 2021-05-27 | F0740 | Quality of Life and Care Deficiencies | D | not recorded |
| 2021-05-27 | F0758 | Pharmacy Service Deficiencies | E | not recorded |
| 2021-05-27 | F0880 | Infection Control Deficiencies | F | not recorded |