NEW ALBANY CARE CENTER

5691 THOMPSON ROAD, COLUMBUS, OH 43230 · CCN 366155 · 67 certified beds · Data as of 2026-07-01

CMS overall2 of 5CMS inspections2 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 2 citation(s) in the last three years where CMS determined a resident was actually harmed.

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Serious inspection findings

2024-12-17 — ACTUAL HARM (tag F0684, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-11-20 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.63

state median 3.20

Weekend staffing gap

−9%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.67

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

43%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $12,149 in fines.

Date	Type	Amount
2024-12-17	Fine	$12,149

Ownership

Ownership type: For profit - Limited Liability company. Part of the OPTALIS HEALTH & REHABILITATION chain.

Other facilities under the same ownership, with their CMS overall ratings:

Optalis Health & Rehabilitation of Muskegon (Muskegon, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation of Ionia (Ionia, MI) — CMS overall3 of 5
Optalis Health & Rehabilitation at Kent-Crossing (Grand Rapids, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation of Grosse Pointe (Grosse Pointe Woods, MI) — CMS overall5 of 5
Optalis Health & Rehabilitation of Whitehall (Whitehall, MI) — CMS overall1 of 5
Optalis Health & Rehabilitation of Bloomfield Hill (Bloomfield Hills, MI) — CMS overall1 of 5
Optalis Health and Rehabilitation at St. Francis (Saginaw, MI) — CMS overall2 of 5
Optalis Health & Rehabilitation at Leonard (Grand Rapids, MI) — CMS overall3 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 2 · Potential for more than minimal harm: 33

Survey date	Tag	Category	Severity	Corrected
2025-02-06	F0558	Resident Rights Deficiencies	D	not recorded
2025-02-06	F0567	Resident Rights Deficiencies	D	not recorded
2025-02-06	F0569	Resident Rights Deficiencies	D	not recorded
2025-02-06	F0677	Quality of Life and Care Deficiencies	D	not recorded
2025-02-06	F0685	Quality of Life and Care Deficiencies	D	not recorded
2025-02-06	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-02-06	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-02-06	F0756	Pharmacy Service Deficiencies	D	not recorded
2025-02-06	F0760	Pharmacy Service Deficiencies	D	not recorded
2025-02-06	F0805	Nutrition and Dietary Deficiencies	D	not recorded
2025-02-06	F0812	Nutrition and Dietary Deficiencies	F	not recorded
2025-02-06	F0880	Infection Control Deficiencies	D	not recorded
2024-12-17	F0580	Resident Rights Deficiencies	D	not recorded
2024-12-17	F0684	Quality of Life and Care Deficiencies	G	not recorded
2024-12-17	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-11-20	F0689	Quality of Life and Care Deficiencies	G	not recorded
2024-07-12	F0755	Pharmacy Service Deficiencies	D	not recorded
2023-07-12	F0580	Resident Rights Deficiencies	D	not recorded
2023-07-12	F0660	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-07-12	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-07-12	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2022-08-22	F0550	Resident Rights Deficiencies	D	not recorded
2022-08-22	F0582	Resident Rights Deficiencies	D	not recorded
2022-08-22	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	C	not recorded
2022-08-22	F0625	Resident Rights Deficiencies	D	not recorded
2022-08-22	F0677	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0688	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0689	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0690	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0692	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0740	Quality of Life and Care Deficiencies	D	not recorded
2022-08-22	F0757	Pharmacy Service Deficiencies	D	not recorded
2022-08-22	F0881	Infection Control Deficiencies	D	not recorded
2019-12-28	F0557	Resident Rights Deficiencies	E	not recorded
2019-12-28	F0561	Resident Rights Deficiencies	D	not recorded
2019-12-28	F0684	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “NEW ALBANY CARE CENTER, COLUMBUS” at medicare.gov/care-compare.