OTTERBEIN ST MARYS RETIREMENT COMMUNITY

11230 STATE ROUTE 364, ST MARYS, OH 45885 · CCN 365953 · 53 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections4 of 5CMS staffing3 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

24 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2023-11-14 — ACTUAL HARM (tag F0689, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.16

state median 3.20

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.46

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Nursing staff turnover

34%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the OTTERBEIN SENIORLIFE chain.

Other facilities under the same ownership, with their CMS overall ratings:

OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE (FRANKLIN, IN) — CMS overall2 of 5
OTTERBEIN LEBANON RETIREMENT COMMUNITY (LEBANON, OH) — CMS overall5 of 5
GREEN HILLS CENTER (WEST LIBERTY, OH) — CMS overall3 of 5
OTTERBEIN PORTAGE VALLEY (PEMBERVILLE, OH) — CMS overall4 of 5
OTTERBEIN-CRIDERSVILLE (CRIDERSVILLE, OH) — CMS overall3 of 5
OTTERBEIN SUNSET HOUSE (TOLEDO, OH) — CMS overall3 of 5
OTTERBEIN SUNSET VILLAGE (SYLVANIA, OH) — CMS overall2 of 5
OTTERBEIN AT GRANVILLE (GRANVILLE, OH) — CMS overall5 of 5

Full citation history

By severity: Actual harm: 1 · Potential for more than minimal harm: 23

Survey date	Tag	Category	Severity	Corrected
2024-04-03	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-01-11	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-11-14	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2023-11-14	F0689	Quality of Life and Care Deficiencies	G	not recorded
2023-09-14	F0655	Resident Assessment and Care Planning Deficiencies	D	not recorded
2023-09-14	F0684	Quality of Life and Care Deficiencies	D	not recorded
2023-09-14	F0849	Administration Deficiencies	D	not recorded
2023-09-14	F0883	Infection Control Deficiencies	E	not recorded
2021-06-10	F0677	Quality of Life and Care Deficiencies	D	not recorded
2021-06-10	F0684	Quality of Life and Care Deficiencies	D	not recorded
2021-06-10	F0686	Quality of Life and Care Deficiencies	D	not recorded
2021-06-10	F0690	Quality of Life and Care Deficiencies	D	not recorded
2021-06-10	F0759	Pharmacy Service Deficiencies	D	not recorded
2021-06-10	F0761	Pharmacy Service Deficiencies	D	not recorded
2019-02-21	F0550	Resident Rights Deficiencies	D	not recorded
2019-02-21	F0578	Resident Rights Deficiencies	D	not recorded
2019-02-21	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-02-21	F0609	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-02-21	F0610	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2019-02-21	F0677	Quality of Life and Care Deficiencies	D	not recorded
2019-02-21	F0761	Pharmacy Service Deficiencies	E	not recorded
2019-02-21	F0770	Administration Deficiencies	D	not recorded
2019-02-21	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-02-21	F0880	Infection Control Deficiencies	F	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “OTTERBEIN ST MARYS RETIREMENT COMMUNITY, ST MARYS” at medicare.gov/care-compare.