WILLOWS AT WILLARD THE

1050 NEAL ZICK ROAD, WILLARD, OH 44890 · CCN 365769 · 69 certified beds · Data as of 2026-07-01

CMS overall5 of 5CMS inspections4 of 5CMS staffing4 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

No immediate-jeopardy or actual-harm citations, and no CMS enforcement fines, appear in this facility's current record.

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Serious inspection findings

No citations at CMS's actual-harm or immediate-jeopardy levels appear in this facility's current record.

Staffing, from payroll records

Nursing hours / resident / day

2.89

state median 3.20

Weekend staffing gap

+6%

more nursing hours on weekends · state median −4%

RN hours / resident / day

0.60

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

32%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: For profit - Corporation. Part of the TRILOGY HEALTH SERVICES chain.

Other facilities under the same ownership, with their CMS overall ratings:

ST MARY HEALTHCARE CENTER (LAFAYETTE, IN) — CMS overall3 of 5
ST ELIZABETH HEALTHCARE CENTER (DELPHI, IN) — CMS overall4 of 5
AMBER MANOR CARE CENTER (PETERSBURG, IN) — CMS overall5 of 5
SCENIC HILLS AT THE MONASTERY (FERDINAND, IN) — CMS overall3 of 5
PADDOCK SPRINGS (WARSAW, IN) — CMS overall5 of 5
OAKWOOD HEALTH CAMPUS (TELL CITY, IN) — CMS overall4 of 5
ST CHARLES HEALTH CAMPUS (JASPER, IN) — CMS overall5 of 5
WATERFORD PLACE HEALTH CAMPUS (KOKOMO, IN) — CMS overall5 of 5

Full citation history

By severity: Potential for more than minimal harm: 13

Survey date	Tag	Category	Severity	Corrected
2026-04-09	F0676	Quality of Life and Care Deficiencies	D	not recorded
2026-04-09	F0692	Quality of Life and Care Deficiencies	D	not recorded
2026-04-09	F0810	Nutrition and Dietary Deficiencies	D	not recorded
2026-04-09	F0880	Infection Control Deficiencies	D	not recorded
2024-11-21	F0584	Resident Rights Deficiencies	D	not recorded
2024-11-21	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-11-21	F0689	Quality of Life and Care Deficiencies	E	not recorded
2024-11-21	F0695	Quality of Life and Care Deficiencies	E	not recorded
2024-11-21	F0712	Nursing and Physician Services Deficiencies	E	not recorded
2024-11-21	F0755	Pharmacy Service Deficiencies	D	not recorded
2024-11-21	F0761	Pharmacy Service Deficiencies	D	not recorded
2023-08-09	F0689	Quality of Life and Care Deficiencies	D	not recorded
2023-08-09	F0761	Pharmacy Service Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “WILLOWS AT WILLARD THE, WILLARD” at medicare.gov/care-compare.