OTTERBEIN PORTAGE VALLEY

20311 PEMBERVILLE RD, PEMBERVILLE, OH 43450 · CCN 365571 · 50 certified beds · Data as of 2026-07-01

CMS overall4 of 5CMS inspections3 of 5CMS staffing3 of 5CMS quality5 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

27 citation(s) appear in this facility's record, none at CMS's actual-harm or immediate-jeopardy levels in the last three years.

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Serious inspection findings

2022-11-28 — ACTUAL HARM (tag F0686, severity G)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Staffing, from payroll records

Nursing hours / resident / day

3.11

state median 3.20

Weekend staffing gap

−2%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.56

registered nurses only

Contract (agency) staff

share of all nursing hours

Nursing staff turnover

64%

per year, per CMS

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

CMS records no penalties for this facility.

Ownership

Ownership type: Non profit - Corporation. Part of the OTTERBEIN SENIORLIFE chain.

Other facilities under the same ownership, with their CMS overall ratings:

OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE (FRANKLIN, IN) — CMS overall2 of 5
OTTERBEIN LEBANON RETIREMENT COMMUNITY (LEBANON, OH) — CMS overall5 of 5
GREEN HILLS CENTER (WEST LIBERTY, OH) — CMS overall3 of 5
OTTERBEIN ST MARYS RETIREMENT COMMUNITY (ST MARYS, OH) — CMS overall4 of 5
OTTERBEIN-CRIDERSVILLE (CRIDERSVILLE, OH) — CMS overall3 of 5
OTTERBEIN SUNSET HOUSE (TOLEDO, OH) — CMS overall3 of 5
OTTERBEIN SUNSET VILLAGE (SYLVANIA, OH) — CMS overall2 of 5
OTTERBEIN AT GRANVILLE (GRANVILLE, OH) — CMS overall5 of 5

Full citation history

By severity: No harm, potential for minimal harm: 1 · Actual harm: 1 · Potential for more than minimal harm: 25

Survey date	Tag	Category	Severity	Corrected
2026-04-15	F0580	Resident Rights Deficiencies	D	not recorded
2026-04-15	F0812	Nutrition and Dietary Deficiencies	D	not recorded
2025-06-18	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-06-18	F0695	Quality of Life and Care Deficiencies	D	not recorded
2025-06-18	F0697	Quality of Life and Care Deficiencies	D	not recorded
2025-06-18	F0755	Pharmacy Service Deficiencies	D	not recorded
2025-06-18	F0880	Infection Control Deficiencies	D	not recorded
2025-03-04	F0684	Quality of Life and Care Deficiencies	D	not recorded
2025-03-04	F0689	Quality of Life and Care Deficiencies	D	not recorded
2025-03-04	F0842	Resident Assessment and Care Planning Deficiencies	D	not recorded
2025-01-23	F0551	Resident Rights Deficiencies	D	not recorded
2024-09-10	F0550	Resident Rights Deficiencies	D	not recorded
2024-09-10	F0607	Freedom from Abuse, Neglect, and Exploitation Deficiencies	C	not recorded
2024-07-23	F0677	Quality of Life and Care Deficiencies	D	not recorded
2024-05-30	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-05-30	F0760	Pharmacy Service Deficiencies	D	not recorded
2023-08-07	F0760	Pharmacy Service Deficiencies	D	not recorded
2022-11-28	F0558	Resident Rights Deficiencies	D	not recorded
2022-11-28	F0561	Resident Rights Deficiencies	D	not recorded
2022-11-28	F0582	Resident Rights Deficiencies	D	not recorded
2022-11-28	F0677	Quality of Life and Care Deficiencies	D	not recorded
2022-11-28	F0684	Quality of Life and Care Deficiencies	D	not recorded
2022-11-28	F0686	Quality of Life and Care Deficiencies	G	not recorded
2022-11-28	F0883	Infection Control Deficiencies	D	not recorded
2022-11-28	F0919	Environmental Deficiencies	E	not recorded
2020-01-04	F0686	Quality of Life and Care Deficiencies	D	not recorded
2020-01-04	F0698	Quality of Life and Care Deficiencies	D	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “OTTERBEIN PORTAGE VALLEY, PEMBERVILLE” at medicare.gov/care-compare.