GREEN HILLS CENTER

6557 US 68 SOUTH, WEST LIBERTY, OH 43357 · CCN 365362 · 74 certified beds · Data as of 2026-07-01

CMS overall3 of 5CMS inspections3 of 5CMS staffing2 of 5CMS quality4 of 5

Star ratings are issued by CMS (the federal Centers for Medicare & Medicaid Services), not by NursingHomeLens. We report them; we do not rate or rank facilities.

State inspectors recorded 1 immediate-jeopardy citation(s) here in the last three years — CMS's most serious level.

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Serious inspection findings

2024-01-22 — IMMEDIATE JEOPARDY (tag F0689, severity K)

Quality of Life and Care Deficiencies · correction not recorded in CMS data

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Staffing, from payroll records

Nursing hours / resident / day

3.29

state median 3.20

Weekend staffing gap

−5%

fewer nursing hours on weekends · state median −4%

RN hours / resident / day

0.41

registered nurses only

Contract (agency) staff

share of all nursing hours

Days with zero RN hours reported

with residents present

Source: CMS Payroll-Based Journal, 2026Q1, 90 reported days — actual payroll data, not the facility's own estimates.

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Penalties and enforcement

1 enforcement action(s), totaling $16,801 in fines.

Date	Type	Amount
2024-01-22	Fine	$16,801

Ownership

Ownership type: Non profit - Other. Part of the OTTERBEIN SENIORLIFE chain.

Other facilities under the same ownership, with their CMS overall ratings:

OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE (FRANKLIN, IN) — CMS overall2 of 5
OTTERBEIN LEBANON RETIREMENT COMMUNITY (LEBANON, OH) — CMS overall5 of 5
OTTERBEIN PORTAGE VALLEY (PEMBERVILLE, OH) — CMS overall4 of 5
OTTERBEIN ST MARYS RETIREMENT COMMUNITY (ST MARYS, OH) — CMS overall4 of 5
OTTERBEIN-CRIDERSVILLE (CRIDERSVILLE, OH) — CMS overall3 of 5
OTTERBEIN SUNSET HOUSE (TOLEDO, OH) — CMS overall3 of 5
OTTERBEIN SUNSET VILLAGE (SYLVANIA, OH) — CMS overall2 of 5
OTTERBEIN AT GRANVILLE (GRANVILLE, OH) — CMS overall5 of 5

Full citation history

By severity: Potential for more than minimal harm: 15 · Immediate jeopardy: 1

Survey date	Tag	Category	Severity	Corrected
2025-09-11	F0550	Resident Rights Deficiencies	D	not recorded
2025-09-11	F0628	Resident Rights Deficiencies	D	not recorded
2025-09-11	F0657	Resident Assessment and Care Planning Deficiencies	E	not recorded
2025-09-11	F0686	Quality of Life and Care Deficiencies	D	not recorded
2025-09-11	F0698	Quality of Life and Care Deficiencies	D	not recorded
2025-09-11	F0880	Infection Control Deficiencies	D	not recorded
2025-02-20	F0686	Quality of Life and Care Deficiencies	D	not recorded
2024-09-09	F0600	Freedom from Abuse, Neglect, and Exploitation Deficiencies	D	not recorded
2024-09-09	F0657	Resident Assessment and Care Planning Deficiencies	D	not recorded
2024-09-09	F0759	Pharmacy Service Deficiencies	D	not recorded
2024-09-09	F0760	Pharmacy Service Deficiencies	D	not recorded
2024-05-30	F0580	Resident Rights Deficiencies	D	not recorded
2024-05-30	F0689	Quality of Life and Care Deficiencies	D	not recorded
2024-01-22	F0689	Quality of Life and Care Deficiencies	K	not recorded
2023-07-13	F0656	Resident Assessment and Care Planning Deficiencies	D	not recorded
2019-09-12	F0812	Nutrition and Dietary Deficiencies	E	not recorded

Sources: CMS Provider Information, Health Deficiencies, Penalties, and Ownership datasets (data.cms.gov/provider-data), processed 2026-07-01; CMS Payroll-Based Journal daily staffing. Find this facility on Care Compare: search “GREEN HILLS CENTER, WEST LIBERTY” at medicare.gov/care-compare.